The red (yellow) code has a green check mark (there is no "checked" prompt), which may be an error in filling in the health code table in Zhejiang Province or an abnormality in health codes in other provinces. It is suggested to "re-fill" the health code table of Zhejiang Province through Li Zhe Office or Alipay, and then check whether the health codes of other cities in other provinces are red (yellow) codes; If it can't be solved all the time, it is suggested to contact the local epidemic prevention unit or 12345 government service hotline for consultation and solution.
The red (yellow) code has a green tick (checked), and the health code is abnormal and has been included in the control. If prompted, the field staff should immediately contact the relevant epidemic prevention units and take corresponding control measures for the code holders; If the code holder is in doubt about this prompt, he can click "Query Verification", and verification information will appear on the page, including control status, control place, person in charge, contact telephone number, etc., so as to further confirm the complaint verification information.