The ancients said: the grace of dripping water is rewarded with a spring. Gratitude is a human nature, a heartfelt reverence and gratitude, and an act of doing good and accumulating virtue. A grateful heart thanks tobacco, which is not a beautiful word, but a real generation. It is the tobacco enterprises that give us a stage to work, a broad space for development, a platform to display our talents and a generous salary. Living in the kind sunshine, each of us should always have a grateful heart, and should not have the idea that everything is taken for granted. Gratitude takes many forms. What is important is that there is an emotion in my heart, even a kind smile and a warm word are all gratitude.
We should love the tobacco industry with gratitude. No matter what the working environment is, as employees of tobacco enterprises, we should abide by our duties, be loyal to our work and be loyal to the enterprises that provide us with food and clothing. Sometimes, around us, we hear complaints, helplessness, boring work and so on. So, how can we go to work happily? That is to treat everything with gratitude, be loyal to the enterprise, be active and responsible for the work, and treat the enterprise and work with unrestrained enthusiasm, abundant passion and full sincerity. With gratitude, we can face many things calmly; With gratitude, we can start with the smallest things seriously and pragmatically; With gratitude, we are spontaneous and truly strict with ourselves and lenient with others; With gratitude, we face up to our mistakes and help each other; With gratitude, we won't feel lonely.
Grateful for tobacco is to express gratitude to the owners and things of the enterprise for their help and keep it in mind; The road of life is full of twists and turns. I don't know how many difficulties and obstacles there are, and even I will encounter setbacks and failures. In times of crisis, it is tobacco that gives us a strong backing. When confused, it is leaders and colleagues who show us the way in the maze and make clear the direction of progress. When you are proud, think about your colleagues holding you up with their shoulders and bodies, so that you can reach the peak of your life.
"Grateful heart, thank you, accompany me all my life, let me have the courage to be myself, grateful heart, thank fate, I will cherish it as well."
In China's ancient commercial culture, the words "a kid can't be bullied" and "a man can't be untrustworthy" have been passed down from generation to generation; The ancestral motto of Tongrentang, a century-old shop, is "Although the taste is expensive, you can't change the material resources, although the processing is complicated, you can't change the labor"; In the development of 126 years, Ericsson regards "Ericsson as the foundation of corporate values" ... These old sayings reflect the same point: from outlaws to businessmen, all successful enterprises have a core value, and an industry needs to pursue the same values and ideals.
There is a song that goes like this: "The long road is dedicated to the distance, and the rivers are dedicated to the ocean." What can tobacco people contribute to the motherland and the people? Director Jiang Chengkang said bluntly: "It should be firmly remembered that the purpose of tobacco monopoly is to safeguard the interests of the state and consumers, and there is no special interest of the tobacco industry itself. "In 20XX, the tobacco industry in China set off a big discussion activity of" firmly establishing the core values of national interests and consumer interests first ",such as a spring breeze overnight, blooming thousands of trees; It is like a spring rain, moistening things silently. However, through study and discussion, all kinds of ideas in China tobacco industry collide with each other, which is of great significance to the silent thunder.
Tobacco industry, from society, returns to society. The inheritance of tobacco civilization determines that the values of the supremacy of national and consumer interests must be integrated into our blood and become the common belief of us tobacco people. There is a view in biology that all zebra embryos have the same stripe form. Only in the later embryonic development, the zebra stripes will be very different because of the different expansion degrees of different parts of the body. I think it is the original values of the supremacy of national interests and consumers' interests that make generations of tobacco people, whether they are leading cadres or ordinary employees, whether they are industrial enterprises or commercial enterprises, have much difference in their work, and they all inherit the same quality and have the same pursuit in their bones.
If "two supremacy" is the call of the industry, then every tobacco user should be a loyal practitioner of "two maintenance". Every day's telephone line is accompanied by the cordial greetings from agents, so that the purpose of honest service can be passed on to every retailer, who practices "two maintenance" with efficient and convenient service; When account managers meet the first morning sun, walk the streets, send scientific and advanced marketing knowledge and cigarette information to the door, and give advice to every retailer, they practice "two maintenances"; When the warm smile is accompanied by the excellent service of tobacco distributors, they practice "two maintenance" when cigarettes are delivered to customers quickly, accurately and economically through neat delivery vehicles; When the Golden Net action was reported frequently and the criminals were gradually cornered, the monopoly inspectors guarded the health norms of the tobacco market with their lives and blood, and they practiced "two maintenances"; When the expression of satisfaction permeates the happy and sweet faces of consumers, we are practicing the "two maintenances" that are marketable and well supplied; When the leaping tax profits record the return of tobacco honest management and constantly show it on the financial statements, we are turning over the fruitful results of our management to the state finance and practicing the "two maintenances". If the country is a big tree, we should be woodpeckers. We must not be soft when safeguarding national interests and eliminating pests for the country. If consumers are grass, then we should be the guardians to resist infringement for them. When we are needed, we can convince them even if it is a scourge.
Must it be earth-shattering and vigorous to establish the two supreme values? Don't! In every ordinary post, we are creating value for the country and consumers with our own actions everywhere, and always accept the supervision and test of the "two supremacy" values. Every corner of tobacco has the true feelings of tobacco people for the country, society and consumers. Lansheng Valley, not for Mofu but not for Fang; The boat is in the river, not for riding but not for floating; A gentleman does justice without knowing it. Every employee's words and deeds, every move, may be just a very ordinary job, but you know, it is this little trickle that has merged into the majestic river and sea of the entire tobacco industry. In our Hefei Tobacco Company, there is such a person. She is not tall and thin, and always wears delicate braids, which makes her look so traditional and weak. Her name is Dong ... She is humble and hardworking, and she is the backbone of the unit. I often go to retail customers' homes to do good deeds in my spare time, and I am a good elder sister in everyone's mind; However, I'm afraid you can't think of it. In order to save the property of the country and the people, and to minimize the losses caused by the fire to retail customers, her petite body once rushed into the raging fire again and again, and fought the fire tenaciously with a * * * party member's enthusiasm for the party, the country and the people ... The fire burned her skin, but it could not melt her sincere heart of safeguarding national interests. She was injured in the battle with fire, but she refused to take a day off for work ... Have you ever thought that this petite body, because of the extremely special blood type flowing in her veins, bears extraordinary responsibilities on her thin shoulders? She has silently donated blood to strangers for nearly 10 times, actively signed up for voluntary donation of hematopoietic stem cells, and was awarded a third-class merit by the Anhui Red Cross Society. What is poured into this is how deep a tobacco man loves the country, the society and the people!
Speech by Tobacco Thanksgiving III Dear leaders and colleagues:
Hello everyone! I am a new employee, a newcomer who has just set foot on a front-line job. Frankly speaking, I don't know enough about the concept and significance of lean management. But when I saw the cars in the company compound parked neatly in one direction every day; When I see my colleagues wearing work permits neatly every day; When I see the desks and chairs, documents and cups in the office neatly arranged every day; When I saw, saw a lot of small things in front of my eyes, I thought, is this lean management?
It's been a few days since I set foot on the position of account manager, and I was really confused at first. Dealing with all kinds of customers every day, communication and communication are naturally essential. So besides this skill that all account managers must master, what else needs to be done to achieve Excellence? The use of customer service manual, the maintenance of customer basic information, the business guidance to customers, the publicity of supply policy, terminal display, store maintenance, information collection, etc., have many seemingly small basic tasks, which are often ignored by all of us. So what is the purpose of doing these basic work well? Is it just to complete tasks and indicators?
After thinking about it for a long time, I think it should be more than that. It is said that details determine success or failure. To do a job is to do details. To do one thing, you need to do all the details, while to make a mistake, you only need one detail. Then, does the enterprise need a thorough executor who strives for perfection and does small things thoroughly, or does it need a blind follower who only thinks about how to complete tasks and indicators every day?
As an enterprise employee, we should learn to think and analyze actively, find and eliminate our own slack points in the work that has become inertia, find out our own shortcomings, improve and improve them, and have the overall awareness of taking the initiative and the team quality of taking the initiative. Therefore, lean management, lean marketing and lean service can not be summarized by a slogan, nor can they be solved by a meeting or even a speech contest. It needs the initiative of every employee, the initiative rooted in the heart and the voluntary initiative. This is the greatest strength in enterprise development.
Of course, as an account manager, if you want to do a good job in lean marketing and lean service, you must not just follow a fixed model, but implement it according to the actual situation of enterprises and customers, and establish a lean marketing and lean service model with your own enterprise characteristics. Any viewpoint or method needs our serious attention, and any improvement needs to take the staff's execution as the first starting point, and get rid of the good, the bad and the essence. Then, I believe that in the near future, Rizhao Tobacco will also have its own innovation and the results brought by innovation.
In order to achieve such a beautiful corporate vision, as account managers, we should be more meticulous and precise in the front-line work process, make clear the work items and requirements of our posts, check ourselves anytime and anywhere, and consider whether we can improve work efficiency and reduce consumption in a more appropriate and effective way while completing our work.
Lean management is promoted from top to bottom, and the results are reflected from bottom to top. The key lies in people's ideas. To implement the lean concept and truly integrate lean ideas, methods, processes and objectives into the whole process of enterprise management, everyone needs to start from me, start from small things, do their jobs with enthusiasm and perseverance. Love every day, think every day and feel more. Really plant lean seeds in your heart and let it take root, so that you can always follow the enterprise.
So what exactly is lean management? Lean management is an advanced management concept, but it is by no means a project or a task, and it is even more impossible to do it overnight. It depends not only on hardware and system, but also on people's quality; Not to subvert the original management physique, but to implement the code of conduct; It is not a high-end technology, but a daily habit; It is not only a point improvement, but also an improvement of our new system of Rizhao tobacco reform, innovation and Excellence.
Therefore, on the road to lean in the future, we Rizhao tobacco people must have the courage to go forward, dare to say and do, and must have the responsibility and attitude of bravely shouldering heavy burdens. The lean road of our enterprise is not shaped by language, but by the joint efforts of each of us. This is not only for individuals, but also for the better and longer-term development of our enterprise.
Maybe some of our jobs have a low starting point in the industry, or maybe we are still at the bottom of the smile curve for the time being. But I believe that as long as we make down-to-earth efforts, we will certainly be able to break out of our own world and realize our own life value, so as to finally realize the beautiful vision of our enterprise.
It is not difficult to do a small thing well, but it is difficult to do every small thing well and build a comprehensive lean management enterprise. We must have persistent faith and persistence, which is the ultimate victory.
So, at least for now, I don't think about whether I can succeed or not. Since I chose the distance, I only care about hardships.
Topic 4 of tobacco gratitude speech, leaders and colleagues:
Hello everyone! My name is xxx, and I am the business manager of xx County Sub-branch.
As the old saying goes, sheep have the grace of kneeling and nursing, and crows have the meaning of feeding back. For things like this, people should know how to be grateful. We want to thank the earth, the whole grains, the rain and dew for nourishing everything, my parents, my wife and children for giving birth to me, my love and respect, and tobacco for letting us settle down and find the direction of life. When I am alone, I often think, who gave us a comfortable office environment, generous salary and relaxed living conditions? What should we think and do when we take a week or even two off, compared with the tense working pace and low wages in most industries? Can there be such a rapid development without the escort of monopoly system? Yes, we should thank the tobacco monopoly system. Without this system, we could not have such a good development situation today. We should thank the organization. Without the care and training of the organization, we can't grow rapidly by our own efforts. We should also thank all tobacco colleagues. Without their close cooperation, the industrious industry could not develop.
Go forward in gratitude, you will find the fulcrum of being a man, know how to respect others and win their respect; Go forward in gratitude, and your heart will always be full.
Ideal and hope, you will feel extremely happy and proud; Go forward in gratitude, you will find the beauty of life, melt the ice and snow in setbacks, treat the world with a smile and be kind to life; Go forward in gratitude, your heart will be full of bright sunshine, open and honest, cherish today's hard-won industry and cherish your work.
I have been a business manager in XX County Sub-branch for 8 years. In 8 years, it has accumulated 65,438+004,000 kilometers, which is just the round trip between my home and my work. Away from home, I can only reunite with my family on weekends every week. My old mother has rheumatoid arthritis and has been in poor health. There is also a daughter in high school at home. Usually, the wife is a teacher and is responsible for taking care of the whole family and other affairs. Once, my mother's illness broke out again, and my wife kept urging me to go back and help her take care of the elderly. At that time, it was in the critical stage of establishing excellent county-level branches, with a large workload and pressing time. As the person in charge of creative work, I am well aware of the great responsibility on my shoulders. In the end, I stubbornly refused my wife's request. I know what I owe my family may take a lifetime to repay, but I can clap my chest and say that I am worthy of the organization, the industry and XX tobacco. Work hard, take responsibility bravely, and take tobacco as your own career. I think this is the treasure of tobacco.
Besides gratitude and cherish for tobacco, improving one's working ability, personal accomplishment and spiritual realm is also a necessary condition for doing a good job. "The sword front comes from sharpening, and the plum blossom fragrance comes from bitter cold." If there is a shortcut to success, it is hard work. Before I became a business manager, I worked in the finance department, and formed the habit of being meticulous about business operation data such as sales, costs and expenses. These habits have been maintained since I did the sales work. I have a clear understanding of the sales tasks, progress, objectives, regional characteristics and key customers within my jurisdiction. I will quantify the sales task to quarterly, monthly or even weekly and Sunday according to the sales target, customer distribution and regional characteristics. Grasp the social inventory situation at any time, adjust the marketing strategy in time, and do the sales work at all stages flexibly and in a planned way. During my eight years in office, the sales tasks of XX tobacco have all been overfulfilled, and I have never detained Xinxiang tobacco. In terms of personal cultivation, I earnestly practice the values of "two paramountcy", always strengthen my ideals and beliefs, persist in pursuing correct values, maintain a pragmatic work style, ensure strict honesty and self-discipline, resist temptation, stand the test of loneliness, and be cautious about power, behavior, making friends and independence. My slogan is: love the party, patriotism, love cigarettes, love posts and love wives. Although the words are popular, they are true. Our sales staff pay attention to practical work and pursue practical results. The truth is the same for work and people. As long as we concentrate our energy and intelligence on our work and do everything well in a down-to-earth manner, we will certainly achieve good results.
One can't live without spirit. People who have no spirit, lack the pursuit of faith, can only muddle along. An enterprise can't live without spirit. Enterprises without spirit are inevitably listless and scattered, and it is difficult to form a lasting development momentum. An industry,
You can't live without spirit. An industry without spirit and motivation is not far away. We will never forget the inculcation of Li Mengshun, secretary of the provincial bureau (company), "Knowing three senses and three treasures, three pursuits and three mentions". I think this is the spirit we should adhere to. Let's keep the spirit of "full of enthusiasm", seize opportunities, meet challenges, work hard and make selfless contributions. May we all become bright stars and blend into the boundless sky one by one; May we all become clear water and melt into the turbulent ocean bit by bit!
My speech is over, thank you!