The appeal system of public institutions refers to the relevant appeal system formulated to protect the legitimate rights and interests of the staff of public institutions. According to the relevant provisions of the state, institutions should set up a complaint committee to accept and handle the complaints, appeals and reports of employees in accordance with the law, and protect the legitimate rights and interests of employees. The scope of complaints from public institutions includes complaints about appointment, promotion, reward, punishment, dismissal and resignation, as well as complaints about labor contracts and wages. Employees can appeal to the Appeal Committee in written, oral or e-mail form, and the appeal period is within 30 days from the date of knowing the facts of the appeal. The Regulations on Complaints of Public Institutions also stipulates complaint handling procedures, including acceptance, investigation and verification, organization and coordination, and making decisions. In the process of complaint handling, both the complainant and the respondent have the right to lodge complaints and defend themselves. Generally speaking, the appeal regulations of public institutions are formulated to protect the rights and interests of staff in public institutions, improve the efficiency and fairness of appeals, safeguard the legitimate rights and interests of employees and promote the healthy and stable development of public institutions.
What if the Complaints Committee doesn't handle employee complaints? If the Complaints Committee fails to handle complaints in a timely and fair manner according to the regulations, the employees may complain to the superior organization or the administrative department of human resources and social security, or bring an administrative lawsuit or labor dispute arbitration according to law.
Formulate the "Regulations on Complaints of Public Institutions" to protect the rights and interests of employees and improve the efficiency and fairness of complaints. The Appeal Committee shall promptly accept and handle the appeal in accordance with the provisions, and safeguard the right of appeal of the parties. When necessary, employees can complain to the superior organization or the administrative department of human resources and social security, and bring an administrative lawsuit or arbitrate labor disputes according to law.
Legal basis:
Article 10 of the Regulations on Complaints by Staff of Public Institutions, staff of public institutions have the right to complain to the Complaints Committee established by their own units about their disputes over personnel rights and interests.