FAQ of Zhenjiang Health Regulations (FAQ of Health Regulations)

1. Real name authentication failed during the application process.

The applicant WeChat has not been authenticated by real name. At this time, you can open the WeChat "I-Payment-'Three Points in the Upper Right Corner'-Real Name Authentication" to view the personal real name authentication and make corresponding modifications.

2. Why didn't the user name match when applying?

Wechat authorization and health code authentication need the same ID card and mobile phone number. If it doesn't match, you should choose "Report Health Status for Others".

3. red team is normally declared.

When filling in "Report Health Status", "Family Health Service" in "Personal Health Status" was wrongly checked. If you really need to observe your health at home, please check it truthfully, and other people check the corresponding options according to their health status. If you don't leave Danyang and don't need isolated observation, choose "normal activities".

When filling in "Recent Contact History", the slider on the right defaults to "No", and when sliding to the right, the blue color is displayed as "Yes". If you have any related contact history, please slide the slider to the right and blue will appear. If there is no contact history, please put the slider on the left and the color is gray.

4. The information is wrong and I want to modify it.

Bring your ID card and mobile phone to the village committee where you live. The village committee will review the registration and report it to the headquarters for revision. You can reapply the next day.

5. Does it matter whether there is a "yellow code"? How to turn "green code"?

People with "yellow code" don't need to be isolated, but they can't enter crowded public places or take public transportation for the time being. Those who hold the yellow code, have no symptoms after temperature measurement, show their personal tracks, have no records of epidemic areas, and other supporting documents that can prove their health status, can apply for the change of the green code. Other proof materials that can prove the health status include hospital diagnosis and treatment records or isolation certificates in other areas 14 days.

6. Due to work and other reasons, I need to travel to and from Danyang frequently. Do I need to reapply?

If you need to apply again when you leave town, fill in the column of "Fill in my health information"-"Have you been in Zhenjiang recently"; If you need to travel to and from neighboring cities every day because of work, you may not apply again after reporting to the village Committee where you live.

7. Why are there "black codes" and "white codes" in health codes?

When there are a large number of applicants at the same time, the system may display busy, and there will be "black code" and "white code", which will automatically change to the appropriate color.

8. I'm "red team". How can I change it to "green code"?

People in Hubei province must be quarantined for 14 days. If they have no symptoms after temperature measurement, they can apply for green code change.

People from key areas outside Hubei must stay at home or stay in centralized isolation 14 days, and have no symptoms after temperature measurement, so they can apply for green code change. If there is a certificate issued by the source government agency that quarantine measures have been implemented for 14 days, you can apply for green code change.

Those who receive medical treatment and observation in the hospital must provide a health certificate issued by the hospital. Confirmed patients need to continue isolation 14 days after discharge, and can apply for green code change if they meet the conditions.

9. Fill in the health code related information by yourself, how to ensure the information is true and accurate?

False declarers will be punished in the credit system. If the applicant fails to fill in the relevant information truthfully, which constitutes a violation of public security management, the public security organ shall punish him according to law; If the circumstances are serious enough to constitute a crime, criminal responsibility shall be investigated according to law.