If you want to cancel TenPay account, please first verify whether the account balance is 0, and confirm that there are no ongoing trading orders (including C2C, B2C, transfer, recharge, cash withdrawal and express trading). If you meet the above requirements, you can send an email to tenpay@tencen.com to apply for cancellation of your Tenpay account, and the staff will review and cancel your original account information within three working days after receiving your email. The information provided by mail is as follows:
1. Provide the Tenpay account to cancel.
2. Provide the original registered name, certificate number, original email address and registration time (if it is not available, please explain the reasons).
Can cancel a lot. You can go.
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Fill in the complaint form according to the steps and prompts to cancel your Tenpay, and handle it within 3 days after receiving your cancellation application.