2. Protect the legitimate rights and interests of users. Improve the information protection system for mobile Internet users, strictly regulate the collection and use of personal information such as user identity, geographical location, contact information, communication content and consumption records, and protect users' right to know, choose and privacy. Supervise and urge mobile Internet enterprises to effectively fulfill user service agreements and related commitments, improve the service quality management system, improve the complaint handling mechanism, and provide safer, higher quality, convenient and practical products and services. Intensify the crackdown on the use of "pseudo base stations", illegal websites, malicious software and other acts that infringe on users' rights and interests, and earnestly safeguard consumers' rights and interests and industry order.
3. Fight against cyber crime. Resolutely crack down on illegal and criminal activities such as using the mobile Internet to advocate the overthrow of state power, incite religious extremism, publicize ethnic separatist ideas, and instigate violent terror. Severely investigate and deal with defamation, telecommunication network fraud, stealing secrets, piracy and infringement, illegal sale of personal information and other illegal and criminal acts. Comprehensively clean up illegal information such as gambling, pyramid schemes, illegal fund-raising, obscenity and pornography, and guns and explosions.
4. Enhance network management capabilities. Strengthen the management of basic network resources, standardize basic telecommunications services, and implement the main responsibilities of basic telecommunications business operators, access service providers, Internet information service providers and domain name service providers. Innovate management methods and strengthen research, response and safety assessment of new technologies, new applications and new formats. Improve information service management, standardize communication behavior, and maintain a good communication order of mobile Internet.