How to get an expert refund?

Those who have completed the consultation cannot be refunded. If you haven't finished, you can find online customer service to explain the situation. Baidu will handle it.

Device: iphone8

System: ios 1 1.2

Software: Baidu V 15.4.0

1. After opening Baidu App, click Me at the bottom right of the page.

2. Then find Baidu Health in the page and click Enter.

3. Touch to enter and ask the doctor.

4. Find expert consultation on the page and click Enter.

5. After going in, you can find experts who are interested in consulting by setting up departments and regions.