1. Call the customer service phone of the insurance company to report the case. The customer service telephone number of China Ping An Life Insurance Company of China Insurance Company is 955 1 1.
2. Prepare relevant materials: the insured's ID card and bank card, insurance contract, diagnosis certificate of regular medical institution, and claim settlement application (collected at the insurance company's official website or the insurance company's business office).
3. Submit the claim materials through the business office or by contacting the agent, or by mail.
The insurance company claims.
5. claim settlement.
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.