Life is like a dream, time passes, our feet are about to enter a new year, think we should do a good job of their annual summary. In fact, you should use one-third to talk about the past and two-thirds to talk about the future when you do your year-end summary. That's why the writing of the post needs more practice in our time. After we carefully organized, launched the domestic service year-end summary report , here to warmly remind you to collect this page in your browser.
Domestic service year-end summary report Part 1A company profile
Hubei Good Sisters Domestic Service Company Limited, is a well-known enterprise in the domestic service industry in Xiangfan City, the company's legal person Liu registered as the vice president of the Hubei Provincial Association of Family Service Industry, Xiangfan City, vice president of the Preparatory Committee of the Association of Family Service Industry. Hubei Good Sisters Household Service Co., Ltd. is in the original "Xiangfan City for the people of the housekeeping services (Hubei Province, the director of the Association of Family Service Industry), Fancheng Good Sisters Household Service Center on the basis of the integration of the establishment of the registered domestic service limited company, the registered capital of 300,000 yuan.
Hubei Good Sisters Home Services Co., Ltd., from XX to implement the employee system and intermediary dual home services business model. The company now has 18 managers, 5 teachers, 600 fixed employees, intermediary service providers nearly XX people, more than 600 fixed customers. The company has four service outlets: namely, Xiangcheng Weimin Domestic Service Society; Good Sisters Domestic Service Hongguang Community Service Station; Songhe Road Weimin Domestic Service Center; and Changhong Road Good Sisters Domestic Service Training School. In recent years, in the service of the public, to solve the urban and rural laid-off, unemployed people and rural surplus labor force employment has made great efforts, but also achieved certain gains, by the community, the government departments concerned and the news media attention.
XX year, Hubei Province for the first time held a women's domestic helper skills competition. September 15, our company in Xiangfan City, "Magnolia" women's domestic helper skills competition, achieved two champions, three runners-up good results. Zhang Xingxian, the champion of cooking, Huang Hanju, the champion of mother and child care, and Du Chuanying, the runner-up of cooking, were honored by Xiangfan Evening News. The picture of mother and baby caregiver Ruan Yan during the competition was published on the sixteenth page of People's Daily on September 16, XX. Zhang Xingxian, the champion of cooking, also won the third place in the "Magnolia Flower" Women's Domestic Servant Skills Competition in Hubei Province. Our company won the organization prize of the first Hubei Province "Mulan Flower" Women's Domestic Helper Skills Competition. In this women's domestic helper skills competition, our company *** obtained one professional qualification certificate for senior and intermediate domestic helper and twelve professional qualification certificates for junior domestic helper, and was awarded the prize of "Honest and Trustworthy Outstanding Enterprise" by Hubei Provincial Household Service Association in April, XX and "Outstanding Women Domestic Helper" by Hubei Provincial Women's Federation in August, XX. In April, XX, we won the "Excellent Enterprise of Honest and Trustworthy" award from Hubei Family Service Association, and in August, XX, we won the "Excellent Woman Domestic Service Enterprise (Entity) Award" from Hubei Women's Federation, and in November, XX, we were named as the designated training organization of "Domestic Service Project" in Hubei Province by Hubei Department of Commerce, Department of Finance, and the Federation of Trade Unions. From the beginning of XX, we have carried out a comprehensive vocational skills training for domestic helpers, domestic helpers have obtained the training certificate and vocational skills qualification certificate, the quality of employees and practical skills have been comprehensively improved
Second, actively develop the service market to seek employment.
We based on the needs of the domestic service market and domestic helper's personal strengths, around the laid-off unemployed and rural surplus labor force employment and re-employment of the actual situation, they are free to provide employment counseling, vocational skills training and job introduction. Actively expand the scope of employment and seek employment. In order to solve the current customer service demand is greater than the supply situation, not long ago, we and the Fancheng District Hongguang community organized the xx session of the domestic service training courses, the participants in the training of more than 40 people. To the participants in the training of legal knowledge, professional ethics, etiquette and courtesy, family cooking, home cleaning, mother and child care and other theoretical knowledge and practical skills, received a good effect.
In order to expand the scope of publicity and increase the number of customers, we signed cooperation agreements with more than ten property management companies. In more than 40 neighborhoods installed nailed the convenient service "warm tips" sign, and the implementation of community resources **** enjoy, win-win cooperation, in order to facilitate the owners to get in touch with us, and can be invited to the desired domestic helper. District and the domestic helper company on the implementation of the dual management of the attendant, that regulates the domestic helper license, but also conducive to the safe and orderly management of the district; that enhances the reputation of the domestic helper company, but also reflects the district to the owners of the warm and considerate service; that increases the number of domestic helper company's customers, but also to meet the demand for employment and convenience of the owners of the district. This initiative has been recognized and praised by the higher authorities.
Home services year-end summary report Part 2A company profile
Hubei Good Sisters Home Services Co., Ltd., from 20 a year to implement the employee system and intermediary dual home services business model. The company has 18 managers, 5 teachers, 600 fixed employees, intermediary services nearly 20 people, more than 600 fixed customers. The company has four service outlets: Xiangcheng Home Economics Service for the People; Good Sisters Home Economics Hongguang Community Service Station; Songhe Road Home Economics Service Center for the People; Changhong Road Good Sisters Home Economics Training School. In recent years, in the service of the public, to solve the urban and rural laid-off, unemployed and rural surplus labor force employment has paid a lot of effort, but also made some gains, by the community, the government departments concerned and the news media attention.
In 20 years, Hubei Province held the first women's domestic helper skills competition. on September 15, our company achieved two champions and three runners-up in the Xiangfan "Magnolia Flower" women's domestic helper skills competition. Zhang Xingxian, the champion of cooking, Huang Hanju, the champion of mother and child care, and Du Chuanying, the runner-up of cooking, were interviewed by the reporter of Xiangfan Evening News. The picture of Ruan Yan, a mother and baby caregiver, during the competition was published on the sixteenth page of September 16, 20... Zhang Xingxian, the champion of cooking, also won the third place in the "Magnolia Flower" Women's Domestic Servant Skills Competition in Hubei Province. Our company won the organization prize of the first Hubei Province "Mulan Flower" Women's Domestic Helper Skills Competition. In this women's domestic helper skill competition, our company *** obtained one professional qualification certificate for senior and intermediate domestic helper and twelve professional qualification certificates for junior domestic helper, and in April 20, we won the "Honest and Trustworthy Outstanding Enterprise" award of Hubei Family Service Association, and in August 20, we won the "Outstanding Women's Domestic Helper" award of Hubei Women's Federation. In April 20, we were awarded "Excellent Women's Home Service Enterprise (Entity) Award" by Hubei Provincial Department of Commerce, Department of Finance and Federation of Trade Unions, and in August 20, we were awarded "Home Service Project" by Hubei Provincial Department of Commerce, Department of Finance and Federation of Trade Unions. From the beginning of 20 years, we have carried out a comprehensive vocational skills training for domestic helpers, domestic helpers have obtained the training certificate and vocational skills qualification certificate, the quality of employees and practical skills have been comprehensively improved
Second, actively develop the service market to seek employment .
We based on the needs of the domestic service market and domestic helper's personal strengths, around the laid-off unemployed and rural surplus labor force employment and re-employment of the actual situation, they are free to provide employment counseling, vocational skills training and job introduction. Actively expand the scope of employment and seek employment. In order to solve the current customer service demand is greater than the supply situation, not long ago, we and the Fancheng District Hongguang community organized the second session of the domestic service training courses, the participants in the training of more than 40 people. The participants in the training were taught legal knowledge, professional ethics, etiquette and courtesy, family cooking, home cleaning, mother and child care and other theoretical knowledge and practical skills, received a good effect.
In order to expand the scope of publicity and increase the number of customers, we signed cooperation agreements with more than ten property management companies. In more than 40 neighborhoods installed nailed the convenient service "warm tips" sign, and the implementation of community resources **** enjoy, win-win cooperation, to facilitate the owners to get in touch with us, and can be invited to the desired domestic helper. District and the domestic helper company on the implementation of the dual management of the attendant, that regulates the domestic helper licensed, but also conducive to the safe and orderly management of the district; that enhances the reputation of the domestic helper company, but also reflects the district to the owners of the warm and considerate service; that increases the number of customers of the domestic helper company, but also to meet the needs and convenience of the district owners of the employment of people. This initiative has been recognized and praised by the higher authorities.
Three, the purchase of high-grade home equipment on the implementation of simulation training of domestic helpers
In previous years, due to the lack of training venues and teachers, it is difficult to implement a full range of domestic service personnel, comprehensive training, in particular, it is difficult to provide qualified domestic helpers for high-end families. Now, our company has its own faculty. In May this year, the company rented 180 square meters of simulated high-end family room in Changhong Road as a domestic helper training classroom, invested more than 70,000 yuan of teaching equipment, including large-screen LCD color TV sets, advanced video cameras, laptops, refrigerators, washing machines, floor washers, vacuum cleaners and so on. Set up a cooking practice room (with a full range of cookers, range hoods, refrigerators, induction cookers, microwave ovens), cleaning practice room (with toilets, washers, washing machines, scrubbers, vacuum cleaners), home office practice room (with computers, printers, fax machines, televisions, DVD players, telephones, cameras, video cameras, water dispensers). Simulated high-end family practical skills training for participants, so that they can master the use and operation of various types of household appliances and office equipment. So that the knowledge training and skills training, teaching training and practical training is closely integrated, and effectively improve the basic quality of practitioners, and constantly improve the service skills, service quality and service level.
Four, the development of practical training programs and management system
The company formulated the school charter and development planning, teaching management system, teacher management system, student management system, financial management system, equipment management system and so on. The company has developed a teaching management system and development plan. In accordance with the National Occupational Standards for Domestic Helpers, the training enables students to reach the level of junior, middle and senior domestic helpers as required by the Standards. We provide comprehensive and systematic training and guidance from theoretical knowledge to operational skills. We have formulated a teaching and training syllabus with specific requirements for training objectives, training time, curriculum, teaching requirements and contents, and issues to be noted in teaching. In the training, the training is implemented according to the changes in market demand, user needs and personal characteristics of the practitioners, taking the improvement of vocational theoretical knowledge and operational skills as the core content and strengthening the education of professional ethics. Through classroom lectures, watching videos and experience sharing, so that the theoretical knowledge and practical operation combined to improve the quality of trainees, to achieve the level of domestic service induction.
In order to make the company bigger and stronger, we set up a cleaning branch this year, the development of exterior wall cleaning, new homes open, floor renovation, unit cleaning trusteeship and other projects, but also plans to open a singles club or senior services department within the year. Strive to expand two more service outlets. The company has set up a trade union organization in 2008, the establishment of the company's party branch of the report has also been reported to the Fancheng District Hongguang community party committee to be approved.
We are determined and confident that under the correct leadership of the Xiangfan Municipal Bureau of Commerce, we will strive to complete the tasks stipulated in the "Home Economics Project" and continue to move forward in the exploration, summarize in the advancement, and introduce new ideas in the summarization. Never let down the leaders at all levels of the domestic service industry's high hopes, to bring the sunshine to thousands of households. Add luster to the development of domestic service industry. To promote employment, service people's livelihood, and promote the development of a harmonious society to make a new and greater contribution.
Domestic service year-end summary report Part 3Someone once said, the years of life is a string of pearls, a long life is a set of music, and the most warm and touching experience is one of the most wonderful music. As a result of some kind of experience and get the unique charm is any anyone can not take away the wealth, happiness is not only the results have been achieved, but also the process of struggle, as the necklace on each pearl, each one should be sparkling. Shocked the soul of those past experiences, like white snow, beautiful rain after the departure of people for a long time, in fact, they did not leave, they stayed with us. Broaden the mind's horizons. Yes, as if this internship, when it seems to be indifferent to things, return to the hotel to tell colleagues to listen to, unpleasant things are played off, leaving behind some unforgettable memories and touching past events.
- On the 25th of January, the leadership of Sands Hotel decided to send the first batch of us to Beijing for internship. At that time, we were very happy to listen to the waiting, because we were full of fantasies and desires to the outside world and Beijing, and the outside world was very wonderful, and we wanted to go out to have a look and learn the way of Beijing's management and the culture of the hotel. So we all embarked on the journey to Beijing with great pleasure. It took us more than six hours to get to Beijing, and then we were divided into five teams and went to five hotels.
I was assigned to the Shunxin Green Resort in Li Suizhen, Shunyi District, Beijing, there are 11 people in our team. 7 women and 4 men, after arriving at the next day on the job, we were all assigned to the Food and Beverage Department, food and beverage this time is a busy season, there is a Chinese restaurant, acacia court, Xiang Xiang Yuan, 8 private rooms, and the parliamentary, the purpose of the internship is to better understand the business of food and beverage knowledge, improve the practical ability of food and beverage, in order to their own. The purpose of the internship is to better understand the business knowledge of catering, improve the practical ability of catering, so that they can better familiarize themselves with the understanding of the hotel industry, in order to enter the industry to make a good start for the future, and make preparations for the future life path, so that their next step to go smoother, but also for their own life to increase the color.
From Beijing on the Shunxin Resort shuttle an hour and a half later arrived at the resort, first of all, three thousand acres of forests, two thousand acres of water and five hundred acres of gold beach. Here is commonly known as the natural green oxygen bar, the resort is located in which a pool of water in the hotel on the west side of the Chaobai River around its body, looking out is a piece of paradise, the environment is very beautiful, the air is particularly fresh, I marveled at the Beijing there is such a good place.
Internship feeling: just came here some do not adapt to feel very stressed, but also often on fire sick, but the work is really as the former said - hard, the hotel did not give employees training on the rush to the post, did not give employees to formulate job duties and job description, so that we are on the post at all not to the clues, only know that this is a 20 - year opening of a four-storey hotel, the hotel has a lot to do, but it is a good place to work. A 20-year opening of the four-star resort, although this is a modern enterprise human resource management in the most critical link in the staff's impression, their work is to listen to the foreman every day under the task, ready to listen to the leadership at any time under the direction of no fixed work, or the division of labor is not very clear, as long as there is a need for us to go wherever we are. Employees represent the image of the entire restaurant, which is a very important aspect of the restaurant, the staff uniforms not only but the staff more spiritual and thus improve work efficiency. At the same time, the staff uniforms more reflect an internal culture of an organization. No culture of the enterprise as a person without a soul, the lack of morale of the enterprise and how to benefit? However, I am pleased that the restaurant staff are so warm and friendly, they are not because we are trainees and we are cold and hard, and then tired of labor, colleagues a sweet smile, a sentence in the ordinary, but the "hard work" will be touched, it seems that the staff themselves or the most understanding of everyone's mood, because they can stand in the staff's own point of view to look at the problem.
October 8, to the Beijing internship days are over, in these days I really learned a lot of things, in addition to learning the skills of service procedures in the restaurant, but also able to exercise their own patience, but the service consciousness is not only required to waiters have the concept of providing quality service to the guests and the desire, at the same time, should be their own while also have the same awareness, which is the real meaning of "service consciousness", but it is the same as that of "service consciousness", and it is the same as that of "service consciousness". This is the real meaning of "service consciousness", which is a real quality of the embodiment of the waiter, as a qualified waiter should be done.
The above is my internship feelings and ideas, as a feeling, he may have a lot of subjective traces, but only employees can really appreciate this feeling, so I hope that the leadership in making decisions before, in addition to standing in the interests of the hotel to consider the premise of the staff at the same time can also be more for the staff to think about, only then can we get more support from the staff, and finally, thank you to the Shunxin Green Resort can provide such internship opportunities, thanks to the leadership to help me hope that the resort will be more than just an internship. Finally, I would like to thank Shunxin Green Resort for providing such an internship opportunity, thanks to the help of the leadership hope that the resort is getting better and better.
A housekeeping service limited company, from 20 years to implement the employee system and intermediary double housekeeping service business model. The company now has 18 managers, 5 teachers, 600 fixed employees, intermediary services nearly 20 people, more than 600 fixed customers. The company has four service outlets: namely, a for the people of domestic service society; a domestic red light community service station; a domestic service center; a domestic training school. In recent years, in the service of the public, to solve the urban and rural laid-off, unemployed and rural surplus labor force employment has paid a lot of effort, but also made some gains, by the community, the government departments concerned and the news media attention.
I. Achievements
20 a year, a province for the first time held a women's domestic helper skills competition. On a certain date, our company in a certain city "a" women's domestic helper skills competition, achieved two champions, three runners-up good results. Culinary champion so-and-so, mother and child care champion so-and-so, and culinary runner-up so-and-so were interviewed by a reporter from an evening newspaper. The picture of mother and baby caregiver so-and-so during the competition was published on the sixteenth page of a certain daily newspaper on such-and-such a day in 20 so-and-such a year. Culinary Champion C. C. also won the third place in the "C. C." Women's Domestic Helper Skills Competition in C. C. Province. Our company has won the organization prize of the first "so-and-so" women's domestic helper skills competition in a certain province. In this women's domestic helper skills competition, our company *** obtained one professional qualification certificate for senior and intermediate domestic helper, and twelve professional qualification certificates for junior domestic helper, and was awarded the "Honest and Trustworthy Outstanding Enterprise" prize by a certain provincial family service association in so-and-so month of 20 so-and-so year and "Outstanding Woman Domestic Helper" prize by a certain provincial women's federation in so-and-so month of 20 so-and-so year. "Outstanding Women's Home Economics Service Enterprise (Entity) Award. 20 a certain year in November by a certain provincial Department of Commerce, Department of Finance, the Federation of Trade Unions named a certain province "Home Economics Service Project" designated training institutions. In fact, from the beginning of 20 years, we have carried out a comprehensive vocational skills training for domestic helpers, domestic helpers have obtained the training certificate and vocational skills qualification certificate, the quality of employees and practical skills have been comprehensively improved
Second, actively develop the service market to seek employment
We based on the demand for domestic service market and the domestic helpers' qualification certificate. Actively expand the scope of employment and seek employment. In order to solve the current situation of customer service demand exceeding supply, not long ago, we organized the second training course on domestic service with a community in a certain district, which was attended by more than 40 people. To the participants in the training of the general knowledge of the law, professional ethics, etiquette and manners, family cooking, home cleaning, mother and child care and other theoretical knowledge and practical skills, received a good effect.
In order to expand the scope of publicity and increase the number of customers, we signed cooperation agreements with more than ten property management companies. In more than 40 neighborhoods installed nailed the convenient service "warm tips" sign, and the implementation of community resources **** enjoy, win-win cooperation, in order to facilitate the owners to get in touch with us, and can be invited to the desired domestic helper. District and the domestic helper company on the implementation of the dual management of the attendant, that regulates the domestic helper licensed, but also conducive to the safe and orderly management of the district; that enhances the reputation of the domestic helper company, but also reflects the district to the owners of the warm and considerate service; that increases the number of customers of the domestic helper company, but also to meet the needs and convenience of the district owners of the employment of people. This initiative has been recognized and praised by the higher authorities.
Three, the purchase of high-grade home equipment on the implementation of simulation training of domestic helpers
In previous years, due to the lack of training venues and teachers, it is difficult to implement a full range of domestic service personnel, comprehensive training, in particular, it is difficult to provide qualified domestic helpers for high-end families. Now, our company has its own faculty. In a certain month of this year, the company rented a 180-square-meter simulated high-end family room on a certain road as a training classroom for domestic helpers, and invested more than 70,000 yuan in teaching equipment, including large-screen LCD color TVs, high-level video cameras, laptop computers, refrigerators, washing machines, floor washers, vacuum cleaners and so on. Set up a cooking practice room (with a full range of cookers, range hoods, refrigerators, induction cookers, microwave ovens), cleaning practice room (with toilets, washers, washing machines, scrubbers, vacuum cleaners), home office practice room (with computers, printers, fax machines, televisions, DVD players, telephones, cameras, video cameras, water dispensers). Simulated high-end family practical skills training for participants, so that they can master the use and operation of various types of household appliances and office equipment. So that the knowledge training and skills training, teaching training and practical training is closely integrated, and effectively improve the basic quality of practitioners, and constantly improve the service skills, service quality and service level.
Four, the development of practical training programs and management system
The company formulated the school charter and development planning, teaching management system, teacher management system, student management system, financial management system, equipment management system and so on. The company has developed a teaching management system and development plan. In accordance with the "domestic helper a certain standard", through the training so that students can reach the "standard" required by the level of the first, middle and senior domestic helper. We provide comprehensive and systematic training and guidance from theoretical knowledge to operational skills. We have formulated a teaching and training syllabus with specific requirements for training objectives, training time, curriculum, teaching requirements and contents, and issues to be noted in teaching. In the training, the training is implemented according to the changes in market demand, user needs and personal characteristics of the practitioners, taking the improvement of vocational theoretical knowledge and operational skills as the core content and strengthening the education of professional ethics. Through classroom lectures, watching videos and experience sharing, so that the theoretical knowledge and practical operation combined to improve the quality of trainees, to achieve the level of domestic service induction.
In order to make the company bigger and stronger, we set up a cleaning branch this year, the development of exterior wall cleaning, new homes open, floor renovation, unit cleaning trusteeship and other projects, but also plans to open a singles club or senior services department within the year. Strive to expand two more service outlets.
We have the determination and confidence in a city under the correct leadership of the Bureau of Commerce, and strive to complete the "domestic service project" stipulated in the various tasks, continue to move forward in the exploration, in the forward summary, in the summary of the new. Never let down the leaders at all levels of the domestic service industry's high hopes, bring sunshine to thousands of households. Add luster to the development of domestic service industry. To promote employment, service people's livelihood, and promote the development of a harmonious society to make a new and greater contribution.
Domestic service year-end summary report Part 5First, the company
Hubei Good Sisters Domestic Service Company Limited, Xiangfan City, a well-known enterprise in the domestic helper industry, the company's legal person Liu registered as the vice president of the Hubei Provincial Association of Domestic Service, Xiangfan City, vice president of the Preparatory Committee for the Association of Domestic Service. Hubei Good Sisters Household Service Co., Ltd. is in the original "Xiangfan City for the people of the housekeeping service (Hubei Province, the director of the Association of Family Service Industry), Fancheng Good Sisters Household Service Center on the basis of the integration of the establishment of the registered housekeeping services limited company, the registered capital of 300,000 yuan.
Hubei Good Sisters Home Services Co., Ltd., from XX to implement the employee system and intermediary dual home services business model. The company now has 18 managers, 5 teachers, 600 fixed employees, intermediary service providers nearly XX people, more than 600 fixed customers. The company has four service outlets: namely, Xiangcheng Weimin Domestic Service Society; Good Sisters Domestic Service Hongguang Community Service Station; Songhe Road Weimin Domestic Service Center; and Changhong Road Good Sisters Domestic Service Training School. In recent years, in the service of the public, to solve the urban and rural laid-off, unemployed people and rural surplus labor force employment has made great efforts, but also achieved certain gains, by the community, the government departments concerned and the news media attention.
XX year, Hubei Province for the first time held a women's domestic helper skills competition. September 15, our company in Xiangfan City, "Magnolia" women's domestic helper skills competition, achieved two champions, three runners-up good results. Zhang Xingxian, the champion of cooking, Huang Hanju, the champion of mother and child care, and Du Chuanying, the runner-up of cooking, were interviewed by the reporter of Xiangfan Evening News. The picture of Ruan Yan, mother and baby caregiver, during the competition was published on the 16th page of People's Daily on September 16, XX. Zhang Xingxian, the champion of cooking, also won the third place in the "Magnolia Flower" Women's Domestic Helper Skills Competition in Hubei Province. Our company won the organization prize of the first Hubei Province "Mulan Flower" Women's Domestic Helper Skills Competition. In this women's domestic helper skills competition, our company *** obtained one professional qualification certificate for senior and intermediate domestic helper and twelve professional qualification certificates for junior domestic helper, and was awarded the prize of "Honest and Trustworthy Outstanding Enterprise" by Hubei Provincial Household Service Association in April, XX and "Outstanding Women Domestic Helper" by Hubei Provincial Women's Federation in August, XX. In April, XX, we won the "Excellent Enterprise of Honest and Trustworthy" award from Hubei Family Service Association, and in August, XX, we won the "Excellent Woman Domestic Service Enterprise (Entity) Award" from Hubei Women's Federation, and in November, XX, we were named as the designated training organization of "Domestic Service Project" in Hubei Province by Hubei Department of Commerce, Department of Finance, and the Federation of Trade Unions. From the beginning of XX, we have carried out a comprehensive vocational skills training for domestic helpers, domestic helpers have obtained the training certificate and vocational skills qualification certificate, the quality of employees and practical skills have been comprehensively improved
Second, actively develop the service market to seek employment .
We based on the needs of the domestic service market and domestic helper's personal strengths, around the laid-off unemployed and rural surplus labor force employment and re-employment of the actual situation, to provide them with free employment counseling, vocational skills training and job placement. Actively expand the scope of employment and seek employment. In order to solve the current customer service demand is greater than the supply of the situation, not long ago, we and Fancheng District Hongguang community organized the second session of the domestic service training courses, the participants in the training of more than 40 people. To the participants in the training of legal knowledge, professional ethics, etiquette and courtesy, family cooking, home cleaning, mother and child care and other theoretical knowledge and practical skills, received a good effect.
In order to expand the scope of publicity and increase the number of customers, we signed cooperation agreements with more than ten property management companies. In more than 40 neighborhoods installed nailed the convenient service "warm tips" sign, and the implementation of community resources **** enjoy, win-win cooperation, in order to facilitate the owners to get in touch with us, and can be invited to the desired domestic helper. District and the domestic helper company on the implementation of the dual management of the attendant, that regulates the domestic helper license, but also conducive to the safe and orderly management of the district; that enhances the reputation of the domestic helper company, but also reflects the district to the owners of the warm and considerate service; that increases the number of domestic helper company's customers, but also to meet the demand for employment and convenience of the owners of the district. This initiative has been recognized and praised by the higher authorities. Three, the purchase of high-grade home equipment on the implementation of simulation training of domestic workers
In previous years, due to the lack of training venues and teachers, it is difficult to implement a full range of domestic workers, comprehensive training, in particular, it is difficult to provide qualified domestic workers for high-end families. Now, our company has its own faculty. In May this year, the company in Changhong Road rented 180 square meters of simulation of high-end family room as a domestic helper training classroom, invested more than 70,000 yuan of teaching equipment, which has a large screen LCD color TV, advanced video cameras, laptops, refrigerators, washing machines, washing machines, vacuum cleaners and so on. Set up a cooking practice room (with a full range of cookers, range hoods, refrigerators, induction cookers, microwave ovens), cleaning practice room (with toilets, washers, washing machines, scrubbers, vacuum cleaners), home office practice room (with computers, printers, faxes, televisions, DVD players, telephones, cameras, camcorders, water dispensers). Simulated high-end family practical skills training for participants, so that they can master the use and operation of various types of household appliances and office equipment. So that the knowledge training and skills training, teaching training and practical training is closely integrated, and effectively improve the basic quality of practitioners, and constantly improve the service skills, service quality and service level.
Four, the development of practical training programs and management system
The company formulated the school charter and development planning, teaching management system, teacher management system, student management system, financial management system, equipment management system and so on. The company has developed a teaching management system and development plan. In accordance with the National Occupational Standards for Domestic Helpers, the training enables students to reach the level of junior, middle and senior domestic helpers as required by the Standards. From theoretical knowledge to operation