rca Root Cause Analysis refers to a structured approach to problem solving that progressively identifies and solves the root causes of a problem rather than focusing on the symptoms of the problem.
Root Cause Analysis (RCA) is a systematic problem management process that includes identifying and analyzing the causes of a problem, identifying solutions to the problem, and developing preventive measures to address the problem. Within the field of organizational management, Root Cause Analysis helps stakeholders to identify the crux of organizational problems and find fundamental solutions.
The goal of root cause analysis is to identify:
1. The problem (what is happening).
2. The cause (why it happened).
3. Measures (what can be done to stop the problem from happening again).
The so-called root cause is the most basic reason that caused the problem we are concerned about to occur. Because there are usually many causes of problems, physical conditions, human factors, system behavior, or process factors, etc., it is possible to find more than one root cause through scientific analysis.
Expanded InformationApplication of Root Cause Analysis
Most organizational problems have more than one solution, and these different solutions have different levels of resource requirements for the organization. Because of this correlation, there is a need for the most advantageous solution that can quickly and appropriately address the problem.
It is not surprising, then, that solutions that address the surface causes without regard to the root causes have become commonplace. However, by choosing such quick-fix solutions to problems, which treat the symptoms rather than the root cause, problems inevitably recur, with the result that the organization has to deal with the same problem over and over again. As you can imagine, the cumulative cost of these approaches must be staggering.
Baidu Encyclopedia - Root Cause Analysis
Baidu Encyclopedia - Root Cause Analysis