A period of time in the work of the unconscious has come to an end, review the past period of time work, harvest, it is time to seriously do a good job summarizing the work. Then write a work summary is really difficult? The following is a summary of my work in the hospital medical ethics and medical style sample, welcome to read, I hope you can enjoy.
The hospital medical ethics work summary 1
In the province, the city, the district health bureau under the correct leadership of the hospital medical ethics work has been successfully completed the annual work tasks, medical ethics work has made gratifying achievements, is now our hospital medical ethics situation is described as follows:
First, continue to pay close attention to the medical ethics education work
Ideas are the guide to action, what kind of ideas have what kind of action. The party and government attach great importance to ideological education, the use of "medical ethics and medical style briefings" as a weapon of thought, and actively promote medical ethics and medical policies and regulations and typical cases; at the same time, issued a document and held a general meeting of the hospital to organize the majority of staff to learn, and carry out the governance of commercial bribery special rectification activities. So that the majority of workers in the ideological establishment of a correct outlook on life, values, honor and shame. At the same time, the behavior of the staff from the behavior of the instrument, speech and demeanor to regulate the behavior of the staff. Secondly, vigorously build the hospital culture, the formation of all hospital workers *** with the same values.
Second, in-depth investigation and research among patients, and effectively solve the problem of patients urgently need to be resolved.
Investigation and research is the party's tradition of good, no investigation without the right to speak, medical ethics and medical services, only the patient has the most right to speak. To this end, the Office of Medical Ethics monthly organization in-depth ward, outpatient service satisfaction survey of our hospital in the medical, logistical services, medical ethics in the situation of the patient's opinions and suggestions, and with the sections held in the work off the symposium on the patient's reflection of the problem, as well as the views of the problems reflected in the book together with the categorization of the summary of the proposed solution to the problem of the views or recommendations on the party and governmental joint meeting to be resolved. This has solved many practical problems for patients. Such as the establishment of water for hospitalized patients near the office; for the convenience of patients to re-set the guide icon, department sign; some patients reflect the summer ward flies and mosquitoes, additional mosquito items; some patients reflect the supply of commonly used medicines are sometimes out of gear, the director of the pharmacy to treat this carefully, and strengthened the plan for the drugs - purchases --The director of the pharmacy took the matter seriously and strengthened the program of drugs - procurement - the convergence of the work of the warehouse, to ensure the supply of commonly used drugs and so on. After the majority of staff *** with efforts to make our hospital's three satisfaction rate of 95% or more, closer to the doctor-patient relationship, the patient's praise.
Three, pay close attention to today's society, "red envelope" problem.
Our hospital on the return of the "red packet" of medical personnel at the end of the year for recognition and reward, on the demand and acceptance of the "red packet" to give the red packet amount of five times the fine and to stay on duty for three months of punishment. In short, on one hand, we guide and encourage the majority of medical staff to maintain high medical ethics and medical style, on the other hand, we adopt strict high-pressure policy for individual medical staff who violate professional ethics. The company's main goal is to provide the best possible service to its customers, and the company's goal is to provide the best possible service to its customers, and the company's goal is to provide the best possible service to its customers.
Fourth, strictly prohibit indiscriminate charging, billing, prescribing "ride-along drugs" and drugs to do clinical.
This year, the focus of the work of medical ethics is still the governance of arbitrary fees, and strive to provide quality services to patients. Specific measures are as follows:
First, the financial monthly from the social security to understand the charges of each section, found that indiscriminate charging, multi-billing, open "ride on the drug" situation requires that their departments immediately be corrected;
Second, the hospital will be charged according to three categories of fees, one by one to check the unreasonable charges require that they must be adjusted;
Third, in order to prevent the drugs to do clinical, for a certain kind of drugs suddenly appeared in the dosage of unnatural big increase, or with commercial bribery means of distribution of drugs, immediately cancel the distribution of the drug in our hospital.
Fifth, vigorously carry forward the spirit of "saving lives, love and dedication".
In the hospital staff advocate in the treatment of the rich and poor are treated equally, especially to care for the difficult groups and vulnerable groups, truly reflect the warmth of the socialist family. As a result of our superb medical skills, reasonable fees and good medical ethics, so that our hospital in the neighboring areas has been a high reputation.
Although we have achieved good results in medical ethics, but there are shortcomings, first of all, there are still individual shirking patients, indiscriminate charges, the phenomenon of the patient's lack of patience; secondly, the lack of medical ethics and medical learning materials are outdated and can not keep up with the reform of the situation, in the future, we must continue to strengthen medical ethics and medical education and rewards and punishments, and keep up with the direction of the development of reforms, so that the hospital's medical ethical work on a new level. A new stage.
Hospital medical ethics work summary 2Over the past year, under the leadership of the hospital team and the director in charge, in the hospital under the support and help of the departments, my comrades work together, in the work of proactive, constantly emancipate the mind, update the concept of setting up a high degree of professionalism and responsibility, around the nature of the work of the department, around the hospital's central work, pragmatic and practical, practical and hard work, and better to complete the work of the Department of the work tasks, made some achievements, and the work of the Department of the work of the hospital. Work tasks, made some achievements, now the ideological work is as follows:
First, the education of the whole section to establish a correct world view, outlook on life, values, carry forward the Party's fine traditions, firmly set up for the patient service, for the staff service, for the leadership of the service of the idea, to the leadership as a good adviser; to be able to regulate their own words and deeds with the party's standards and continue to improve the ideological and moral cultivation, and conscientiously carried out, the exchange of ideas with each other, and continue to improve political and theoretical work. Exchange of ideas with each other, and constantly improve the level of political theory.
Second, the entire staff can consciously abide by the rules and regulations of the hospital and labor discipline, to do small things in style, big things in principle, never unprincipled disputes, mutual support in the work of mutual understanding, the section staff division of labor is clear, each in its own way, each responsible, united and pragmatic, better to complete the leadership of the temporary directive tasks assigned to the work of the leadership.
Third, in the county, township, village three-tier Chinese medicine network construction, the section comrades can not be afraid of hard work, not afraid of fatigue, often deep into the countryside, and grass-roots medical staff to mingle, close relationship, wide fight for patients, for the hospital to make a greater contribution to the improvement of social and economic benefits.
Fourth, in the hospital with the insurance company business, can be pioneering work, and the insurance company staff to cooperate with the tacit understanding of the insurance hospitalized patients is considerate, anxious patient's urgency, think of the patient's thoughts, by the leadership of the insurance company and the various sections of the inpatient hospital as well as the hospital comrades, the insurance patients continue to increase the number of patients, the insurance claims this year a large number of magnitude In this year's situation of insurance claims, the total income of the annual insurance patient business amounted to more than 55 million yuan. In has fought for China Life, Taikang Life, China Pacific Life business cooperation on the basis of the property insurance and the Central Insurance Agency business cooperation, for next year to fight for insurance patient medical group of business development has laid a good foundation.
Fifth, in the publicity work, make full use of radio and television, newspapers, magazines, publicity pages, leaflets and other forms, combined with the actual hospital, in-depth and extensive publicity of the hospital's overall functions, medical scope, specialty specialists and famous doctors, famous drugs, large-scale medical equipment, as well as the development of new projects, new businesses, etc., to enhance the overall visibility of the hospital and part of the experts, famous doctors, as well as specialists and specialists visibility, for the development of the hospital business has played a greater role in promoting the development of the hospital, and the development of the hospital's business. The development of the hospital has played a greater role in promoting.
Six, bow to the grass-roots level, the hospital selected the head of my department to lead the team down to the southeast of the village of Fort Xu to carry out the work of support, my comrades actively cooperate with the completion of the household survey of each household, a better completion of the first phase of the work of support, the work done by the county support office and the town party committee, the government, as well as the village of cadres and the masses of the unanimously high praise.
A year, through the comrades of the whole section of the *** with the efforts, better completed the work of the section tasks, but the standard of work and quality of work and the leadership of the requirements of the gap, the idea also need to be more broad. In the new year, to increase political learning, improve the quality of work, solidarity, solid work, high standards to complete the work of this section of the task and the leadership of the temporary directive tasks.
Hospital medical ethics work summary 3Our hospital is a modern large-scale comprehensive hospital, now for the provincial civilized unit, the city "top ten hospitals", "people satisfied with the hospital" and "staff professional ethics building Top Ten Collective", is also the county people's medical emergency center.
In recent years, the hospital leadership team closely around the "all for the sake of the patient", "patient satisfaction is our pursuit" of the service concept as a hospital medical ethics construction work starting point and landing point, pay close attention to the service does not relax, take a variety of effective measures, and continue to explore the hospital medical ethics. Effective measures, and constantly explore new laws and new methods of hospital medical ethics construction, so that the hospital's medical quality, service attitude and medical environment have been significantly improved and enhanced, reshaping the "people's doctors", "white angel" of the holy, beautiful image. Now the hospital medical ethics construction work is summarized as follows:
First, strengthen the leadership, improve the organization, strengthen the sense of responsibility
Strengthen the medical ethics construction, about the overall image of the health system. The hospital leadership fully recognized its significance, according to the higher health sector of the document spirit requirements, adhere to the construction of medical ethics as a hospital work of the top priority to implement. Rapidly convened a meeting of the team to convey and implement the spirit of the document, set up to Rao Yingpeng, secretary of the team leader, Zheng Shaorong, dean of the deputy leader, other hospital leaders and the relevant departments responsible for members of the County People's Hospital Medical Ethics Assessment Leading Group, the implementation of the "whoever is in charge of whoever is responsible for the" leadership system, the leaders in charge of the specific responsibility of the function of the department Each of his duties, the party, political, labor, and the Mission to grasp **** management, the majority of workers actively support and participate in the leadership system and working mechanism, the formation of up and down the linkage of one level to grasp one level, layer to layer to implement the combination of the article, the sub-style clear, the task of the section, the responsibility of the individual to the construction of the medical ethics of the work of the organizational system, the construction work for the hospital to carry out the work of building the wind to provide a strong organizational guarantee.
Second, the development of plans, clear objectives, comprehensive mobilization of the layout
The hospital put the construction of medical ethics in a very important position, held many meetings, learning, deployment, implementation, the leading group focused on the study of the construction of medical ethics in our hospitals, according to the city, the county health system on the construction of medical ethics a series of documents requirements, combined with the actual situation of our hospitals, the construction of a series of medical ethics. Document requirements, combined with the actual situation of our hospital, research and development of the "county people's hospital medical ethics and medical style construction work plan", clearly put forward the content and work requirements: closely combined with the hospital management year activities to standardize diagnosis and treatment behavior, improve the quality of medical care, improve the attitude of the service as the main content, in order to curb the kickbacks, "red packets", billing commission, Indiscriminate charging as the focus, strengthen education, improve the system, strengthen supervision, promote medical ethics and medical style construction in-depth, and further curb the behavior of harming the interests of the public, so that the style of the medical profession has been significantly improved, to build a harmonious doctor-patient relationship. Through the development of the program, so that the specific work of the chapter to follow.
Three, grasp the ideological education, to promote the healthy development of medical ethics construction
Consistently strengthen the medical ethics education should become a recurring educational task in the medical and health sector, but also with the times to strengthen the construction of medical ethics of the first work.
First of all, adhere to the positive education, our hospital is in line with the above guiding ideology, adhere to the positive education, especially in recent years to participate in the work of young medical personnel to strengthen the education in this regard, through the systematic positive instillation, so that the medical staff to further from the theoretical and ideological clear on the shoulders of their own responsibility in the history of the important task, so as to consciously adjust their own behavior to change the incorrect concepts. In recent years, the hospital leadership of the medical ethics of medical issues must be spoken at every meeting, the new graduates must go through the professional ethics education before starting.
The second is to organize the whole hospital staff to study the advanced model, to motivate the medical staff to the advanced model as a learning example, consciously high standards and strict requirements as a good wholeheartedly for the people to serve the white warrior.
The third is to organize a serious study of the requirements of the construction of the wind, study the recent provincial health department stipulated '"five don't allow".
The fourth is to require the department to adhere to the weekly political study, the content of the "medical ethics and medical style lectures" as the main, for serious study, and record the content of the study.
We have strengthened the staff's political thinking and professional ethics education, and vigorously advocate and cultivate love and dedication, abide by the medical ethics, selfless dedication, service to the masses. Through learning and education to guide the medical staff to firmly establish the "patient-centered" concept, and comprehensively promote the hospital's medical ethics construction.
Four, adhere to the people-oriented, establish the concept of service, the construction of the masses to rest assured that the health care team
The hospital as a health care unit, only has a high level of medical diagnosis and treatment technology is not enough. In this regard, the leadership of the hospital has a very clear understanding of the work of the forward-looking vision, clearly put forward the "all for the sake of the patient", "patient satisfaction is our pursuit" of the service policy, to improve the level of service, improve the doctor-patient relationship in the hospital work
The second is to provide patients with clean, comfortable, warm hospital environment hospital seriously on the green construction of the hospital environment, improve the medical environment, in the hospital entrance, outpatient emergency room, wards, medical departments, etc. service marking standardized, clear, eye-catching, and correctly guide the patient in time for consultation, outpatient emergency room to do with the hospital guide, a guide to the consulting desk, for the patient to solve the problem of the answer and the waiting chairs, public telephones, and the patient's computer, the patient's computer, the patient's computer, the patient's computer, the patient's computer, the patient's computer, the patient's computer, the patient's computer and the computer. Equipped with waiting chairs, public telephones, drinking water and other facilities, injection room, infusion room, dressing room, examination room to do a good job of isolation barrier.
Third, to provide patients with warm, careful, loving, patient service. Standardized service language, to eliminate raw, cold, hard, top, push phenomenon.
Fourth, improve the doctor-patient communication system, with easy-to-understand language to take the initiative to strengthen the communication with patients, patiently to the patient or explain the condition, listen to the patient's views, and take the initiative to improve the work.
Fifth, the implementation of the patient's choice of doctor system, the party demonstration post, the party demonstration window, the smile service activities, the implementation of the first diagnosis system, the first question system, a day list system and drug prices open system.
Sixth, the establishment and improvement of the patient complaint handling system, announced the complaint phone number, timely acceptance and processing of patient complaints, reduce the occurrence of doctor-patient disputes, and constitute a harmonious doctor-patient relationship. Our hospital through the continuous improvement of convenient measures, and strive to improve the quality of service, civilized medical practice, warm treatment of patients, has become a trend; heavy medical ethics, dedication, has become the majority of the staff's conscious action.
Fifth, strict system management, improve the quality of service
The quality of medical care is the life of the hospital, in order to further strengthen the medical safety, improve the safety and effectiveness of medical services.
First, seriously organize the study of the Ministry of Health, "Hospital Management Evaluation Guide (for trial implementation)" based on a comprehensive inspection of the rules and regulations with which to comply with the situation, not in line with the "Guidelines" content requirements or lack of, outdated system to reformulate or supplement the revision of the functional sections in accordance with the requirements of the management of the year, the establishment of the relevant systems and responsibilities.
Secondly, the Medical Quality Management Committee has been reorganized to improve the committee's work responsibilities and establish a scientific medical quality assessment mechanism.
Third, we have paid close attention to the implementation of various rules and regulations, technical operation routines and the duties of each position, formulated and strictly implemented the system of outpatient clinic, first diagnosis and responsibility, emergency, on duty, shift work, three-level physician room visits, consultation, etc., in particular, the core system of medical quality, the strict implementation of the system of preoperative discussion of major surgery, major surgical approval system, standardize the signing of the approval of the notification of various types of surgery, and strictly basic medical and nursing quality management. Quality management of basic medical and nursing care. We check the implementation of rules and regulations of each department, and find out the problems and deal with them in time. Each department strictly implement the rules and regulations, standardize medical behavior, adhere to the three-level checkups, difficult patients, critical patient handover, specialty consultation, three check seven system, the whole hospital to carry out production safety activities, and vigorously create a caring life, pay attention to the safety of the atmosphere.
Sixth, strengthen the supervision, trust in the people, re-create a good image of the hospital
I hospital by paying close attention to the construction of medical ethics, strengthen the professional moral education, require the hospital staff to strengthen the quality of the external image, strictly abide by the professional ethics and professional discipline, and effectively carry out the job responsibility system to improve the style of work, improve the efficiency of the hospital, and enthusiastically for the people. The first step is to make sure that you have a good understanding of what you are doing and how you are doing.
First, improve and strengthen the supervision and control mechanism. We have introduced the "medical service commitment", "medical ethics", "reward and punishment system", "on the strengthening of medical ethics construction of the three systems" and other rules and regulations, formed a set of strict, standardized, effective management system, so that the whole staff have a guideline, management has a basis for the assessment of the standard.
The second is to effectively manage and solve the problem of strong public reaction: the organization of the staff to learn the Ministry of Health "on the medical and health personnel to accept medicine kickbacks and" red packet "accountability provisions" and the Health Bureau "on the resolute curb of drug kickbacks, acceptance of" red packets ", billing commission and other unhealthy decisions," requiring all hospital cadres and staff to be conscientiously implemented without compromise, strict provisions, medical personnel shall not receive a variety of kickbacks in medical activities, shall not be charged to patients and their families or ask for "red packets" and gifts. On the investigation and verification of the collection or demand "red packets" and gifts of medical personnel will be in accordance with the spirit of the above documents will be dealt with seriously, and will not be tolerated, so that our hospital to eradicate the unhealthy wind, set up a good medical style.
Third, the hospital to each employee to establish a medical ethics file, the end of each year, medical ethics assessment evaluation, medical ethics assessment results and job promotion, appointment and selection of the first link. Violation of medical ethics and medical style of personnel to give hospital-wide notification of criticism and penalties, in their positions in the better performance of professional ethics, social recognition, evaluation of individuals to give spiritual and material rewards. Through the above measures, to effectively improve and strengthen the construction of ethical practices, so that the medical ethics always grasp the new.
Seven, in-depth self-correction, strengthen the inspection and supervision work
Our hospital combined with the actual work, comprehensive self-correction work. The leading group held a special meeting on the issue of medical ethics, from the ideological style, work style and other aspects of the investigation of the existence of medical ethics. First of all, the unit and each section focus on checking three aspects:
First, the implementation of rules and regulations.
The second is whether the system developed by the unit is in line with national laws and regulations, the Ministry of Health regulations, the guidelines and policies of health reform, medical fee items, price disclosure system is implemented.
Third, whether there is a large prescription, indiscriminate inspection, indiscriminate charging, billing commission, receiving kickbacks, "red packets" and other malpractice, whether there is a strong public reaction to the outpatient clinic "three long and one short", hospitalization, difficult to see, and other problems.
Eight, the main problems
Although the hospital's medical ethics work has achieved certain results, but there are still some shortcomings:
First, the ideological and political education, the urgent need to further strengthen;
The second is not enough to improve the management system is not sound;
The third is the effective incentive and supervision mechanism is not sound;
The third is the effective incentive and supervision mechanism is not sound;
The third is the effective incentive and supervision mechanism is not good enough.
The fourth is to further improve the convenience of service measures;
The fifth is to further increase the medical services in the unhealthy wind special rectification work.
Nine, the future direction of efforts
In the future work we must carry forward the achievements, make up for the shortcomings, continue to strengthen the construction of medical ethics, to the county people to provide high-quality, efficient and convenient service.