How to complain about high hospital charges

How to complain about high hospital fees

Patients in the process of medical treatment is that the hospital charges can not be resolved by negotiation, you can go to the medical location of the health administration to complain, health administration set up supervision and management office is to receive a group of complaints.

According to the "Regulations for the Implementation of Medical Institutions"

Article 68 of the county-level health administrative departments to set up the supervision and management office of medical institutions.

The supervision and management office of medical institutions at all levels in the same level of health administration department under the leadership of the work.

Article 69 of the supervision and management of medical institutions at all levels of the Office of the responsibilities:

(a) the formulation of supervision and management of medical institutions work plan;

(b) for the review of medical institutions supervisors, licensing, license renewal;

(c) responsible for the registration of medical institutions, verification and supervision and management of statistics, and to the same level of the administrative department of health;

(d) responsible for the reception, (d) responsible for receiving and handling complaints from the public on the medical institutions;

(e) to complete other supervision and management work assigned by the health administrative departments.

The latest provisions of the abolition of drug markup

Recently, the General Office of the Central Committee of the ****, the General Office of the State Council forwarded the "State Council to deepen the reform of the medical and health system leading group on the further promotion of deepening the reform of the medical and health system of the experience of a number of opinions", and issued a notice requiring all regions and departments to combine with the actual earnestly implement.

In the Opinions, it is clearly stated that so the public medical abolition of drug markups and the implementation of the two-vote system for the purchase of medicines by medical institutions, which is as follows:

1, in accordance with the basic path of freeing up space, adjusting the structure, and guaranteeing the articulation of the gradual rationalization of the price of medical services. Actively and steadily promote the reform of medical service prices, under the premise of ensuring the benign operation of public hospitals, the affordability of the health insurance fund, the overall burden on the public, in accordance with the requirements of total control, structural adjustment, rise and fall, and gradually put in place, classified guidance to rationalize the price relationship between different levels of medical institutions and medical services. All public hospitals have abolished their drug markups, taken into account the compensation policies determined by the local government, accurately measured the level of price adjustments, and synchronized the adjustment of medical service prices. The price of medical services will be adjusted dynamically by standardizing diagnostic and treatment behaviors and reducing the cost of medicines and consumables to make room for such adjustments. Price adjustments should focus on increasing the prices of medical items such as diagnosis and treatment, surgery, nursing care, rehabilitation and traditional Chinese medicine, which reflect the value of medical personnel's technical labor, and lowering the prices of large-scale medical equipment for examination, treatment and testing, as well as doing a good job of interfacing with policies on health insurance payment, hierarchical diagnosis and treatment, and cost control. Through a comprehensive approach, gradually increase the proportion of medical service income (excluding drugs, consumables, inspection and laboratory income) in the total income of hospitals, and establish a new mechanism for the operation of public hospitals.

2, the implementation of the public hospital drug classification procurement. Differentiation of drugs in different situations, through bidding, negotiation, direct listing, designated production and other ways to form a reasonable procurement price. Adhering to the principle of centralized volume purchasing, the clinical use of large, high procurement amount, a number of enterprises to produce essential medicines and generic drugs, by the provincial drug purchasing agencies to centralize bidding and purchasing. Pilot cities for comprehensive reform of public hospitals may adopt city-based centralized procurement of medicines at the provincial level. Cross-regional joint procurement and joint procurement by specialized hospitals are encouraged. Sunshine procurement of medical consumables has been implemented, and centralized procurement of high-value medical consumables, testing reagents and large-scale medical equipment has been carried out. For some patented drugs and exclusively produced drugs, an open and transparent price negotiation mechanism with multi-party participation has been established. Negotiation results are publicized on the National Drug Supply Guarantee Comprehensive Management Information Platform, and hospitals purchase drugs according to the negotiation results. Do a good job of convergence with the health insurance payment policy, in accordance with the provisions of the negotiation of eligible drugs into the scope of health insurance compliance costs.

3, public hospital drug procurement gradually implement the "two vote system". Local conditions, the gradual implementation of public medical institutions drug procurement "two ticket system" (production enterprises to the circulation of enterprises to open an invoice, circulation of enterprises to the medical institutions to open an invoice), to encourage other medical institutions to implement the "two-ticket system", to reduce the drug This will reduce the number of intermediate links in the circulation area, increase the concentration of circulation enterprises, combat "money laundering through invoices", reduce the inflated prices of medicines, and purify the circulation environment. Through the integration of warehousing and transportation resources of pharmaceutical enterprises, the development of modern logistics for pharmaceuticals has been accelerated, and the integration of urban and rural areas in regional pharmaceutical distribution has been encouraged, so as to provide the basic conditions for the promotion of the "two-invoice system". The establishment of commercial bribery enterprise blacklist system, the emergence of kickbacks and other commercial bribery behavior of drug production and distribution enterprises, cancel its supply qualification.