However, seeing a doctor is often like opening a "blind box", and it's hard for us to quickly locate the department we should register for in the face of text or picture introductions of departments and doctors during the medical process. Therefore, how to open the communication barriers between patients and hospital doctors, departments, to realize the "door to find a doctor", the Internet health care industry practitioners urgently need to solve the problem.
To this end, the videoization of the whole process of medical consultation after associating the online registration page of WeChat applet with the video number by Hai Cormorant Technology has well solved the above problems. In Guangzhou Overseas Chinese Hospital, before consultation, patients only need about 1 minute of video to understand the disease under the explanation of a professional doctor, and quickly register, which reduces the decision-making cost of medical choices; during the waiting period of consultation, patients can learn about the information of the consulting doctor through the content of the video number to alleviate their own psychological anxiety; after the consultation, patients can learn about the relevant information through the content of the video number in the links of fee payment, report query and medication guidance. After the consultation, patients can also learn about relevant scientific knowledge through the content of the video number in the payment, report query and medication guidance process, which enhances the medical experience in multiple dimensions. The video upgrading of smart medical services makes medical treatment simple, efficient and convenient through the two-way integration of the whole process of online medical treatment and short videos of popular science.
And, in the traditional registration scenario, patients don't know much about the doctor's information, and the choice of registration is basically judged by the doctor's title, resulting in the old doctors being too hot and the young doctors being colder. Now that the video number service is accessible, doctors can show their personal introductions comprehensively and vividly, and gain the trust of patients by virtue of their professional knowledge, guiding them to use the doctor's expertise as a criterion for registration selection, and alleviating the pressure on the hospital's triage guide to a certain extent.