Work experience is the feeling of work in a certain period and a rational understanding of previous work practice. I sorted out "sales experience is brief" for reference only, hoping to help everyone! The experience of sales work is brief-
Two years of real estate sales experience have made me realize a different life, especially in Vanke's case field. The baptism under strict and rigorous management has also created my steady and practical work style. Looking back on the past step by step, I have summed up the following sales experiences:
1. "Persistence is victory"
Perseverance, not giving up easily, can lead to success step by step. Although I don't know when I will succeed, I can be sure that we are getting closer and closer to our goal. With a tenacious spirit, you get twice the result with half the effort. Continuous work will inevitably make people tired. It is human nature to relax. In the most difficult time, it will pass if you persist. Similarly, in sales, customers raise all kinds of objections and give up the opportunity to explain to customers, and customers are lost; And a little more persistence and persuasion will clinch a deal. Often hope lies in one more phone call and one more communication. At the same time, we will persistently learn the relevant knowledge of real estate specialty, so that our excellent professional quality can impress customers from the heart.
2. Learn to listen and seize the opportunity.
I think a good salesman should be a good listener. He should know all aspects of customers' information by listening, and should not judge customers by appearances. He should not judge customers easily by his own experience. "At first glance, customers feel that this customer will not buy a house" and "this customer is too cunning and insincere", which leads to the loss of some customers. We should judge their potential thoughts through their words and deeds, so as to grasp the real information of customers and grasp the psychology of buyers.
3. Maintain long-term enthusiasm and enthusiasm for work.
hard work makes excellent employees, which I firmly believe. Therefore, from the moment I entered Yiju Company, I have always maintained a serious work attitude and positive enterprising spirit. No matter what small things I do, I try my best. To promote my products, I must first be fully familiar with my products, love my products, and treat customers with enthusiasm and enthusiasm. Down-to-earth follow-up with customers has made the impossible possible and the possible a reality, and dribs and drabs of accumulation have created my excellent performance. At the same time, I have maintained the accumulated relationship with old customers. They all fully affirmed my earnest work and enthusiastic attitude, and brought me more potential customers, which made my work performance in by going up one flight of stairs. This is the biggest gain and wealth I have gained in my sales work, and I am most proud of it.
4. Keep a good attitude.
Everyone has been in a bad state. Positive and optimistic salesmen will attribute this to the imperfection of personal ability and experience, and regard this as a necessary tempering process. They are willing to constantly improve and develop in a good direction, while negative and pessimistic salesmen blame opportunities and fortune, always complaining, waiting and giving up!
The fable of the race between the tortoise and the hare constantly appears in real life. The hare tends to be opportunity-oriented, and the tortoise always insists on its core competitiveness. In real life, just like the end of the tortoise-hare race, people who keep accumulating core competitiveness will eventually win over those who chase opportunities. Life is sometimes like climbing a mountain. When you are young and strong, you are always alive and kicking like a rabbit. You want to jump ship and take shortcuts whenever you have the chance. I want to give up and rest when I encounter setbacks. Life needs to be accumulated. Experienced people, like turtles, know the truth of walking at a constant speed. I firmly believe that as long as the direction is correct and the method is correct, one step at a time, every step is firmly on the road ahead, but they can reach the finish line earlier. If you lead by chance, your luck will run out one day.
I have always insisted on doing what I can do well, step by step and firmly moving towards my goal. The experience of sales work is brief. 2
We are often confused about where wisdom comes from and where to go, and how to capture the light of wisdom and find the balance we need at the junction of cost and profit. We are often confused about where human power comes from and where it goes, and why we often panic in front of the huge market and have no way to observe it. I think the only way to answer these questions is to study.
lev tolstoy once said, "A mind without wisdom is like a lantern without a candle." As the saying goes, "It's never too old to learn", which is true. Even if we have joined the work, we should not give up learning knowledge. On the contrary, as employees of enterprises, it is of great benefit to read some books to broaden their minds and absorb the successful experience of others after their busy work. Smart people are always good at filling their brains with the wisdom of others. This year, we have benefited a lot from studying the book Growing Up in the whole group. In the fourth quarter, China Post Equipment Shenyang Co., Ltd. organized a reading craze of "reading one hour a day and one book a month", and the study in our branch was also in full swing. The following are some of my experiences combined with my own work after studying. I hope to share them with my friends and make valuable suggestions.
I. sales plan
the basic principle of sales work is to make a sales plan and sell as planned. Sales plan management includes not only how to make a feasible sales target, but also the methods to implement it. Everyone has their own characteristics and methods. The key is to find a set of ways and methods that suit them best.
second, customer relationship management
if you manage customers well, customers will have sales enthusiasm and will actively cooperate. If the customer is not effectively managed, or the customer relationship management is rough, as a result, it is impossible to mobilize the customer's sales enthusiasm and effectively control the sales risk. Therefore, we must try our best to maintain the customer relationship, pay attention to every detail of the customer, and let the customer feel that you are with him at any time.
iii. information feedback
information is the life of enterprise decision-making. Salespeople are in the front line of the market, and they know the market trends best, the characteristics of consumers' needs, the changes of competitors, etc. These information are fed back to the company in time, which is of great significance to decision-making. On the other hand, the problems existing in sales activities should also be fed back to the company in time so that the management can make countermeasures in time. The salesman's work results include two aspects: one is sales volume, and the other is market information. For the development of enterprises, market information is more important. Because the sales volume was yesterday, it has been realized, and what has become a reality cannot be changed; Meaningful market information determines tomorrow's sales performance and tomorrow's market.
iv. Team fighting capacity
It is very important to give full play to the overall effect of the team. A cohesive team, her fighting capacity is the most powerful and unstoppable. Therefore, everyone, no matter which department or business he is, must always remember that he is a member of the team and a positive member, and that my actions cannot be separated from the team, and my actions will affect the team. In order to continuously consolidate and enhance its combat effectiveness, the group < P > team will also be duty-bound to support the positive actions of every salesperson. * * * Work hard together, * * * make progress together, and * * * reap together.
5. "There are no small things in sales"
"There are no small things in management". An excellent manager is also a careful leader. Similarly, "there are no small things in sales." Sales should be more cautious and prudent to find a win-win rule. Improve in learning, summarizing, practicing, groping and trying.
I hope the above experiences will inspire and help you, and I hope you can make progress with me!
I believe our tomorrow will be better! The experience of sales work is brief. 3
I am a telemarketer, and I have summed up some successful experiences in my work. I would like to give you a word of encouragement here, hoping to help you in your future work.
1. First of all, you must clearly explain all the selling points and features of the products to the target customers, and make them understand what products you are recommending to customers and what you are selling to customers in just a few minutes, so you must practice fluent Mandarin before becoming an excellent telemarketer! Only in this way can customers understand what you are saying!
2. In telemarketing, no matter what products we make, there will be some preferential or value-added services that can be flexibly controlled by tele-sales. Take the Sheraton VIP card I made before, we will also give away free rooms when we sell VIP cards. Cash deduction volume; Red wine rolls and cake rolls! However, the number of orders depends on two points. The first point is definitely that you have to make more calls. The sentence "Heaven rewards diligence" can't be wrong at all. The quality of calls must be supplemented by quantity. The second point is to flexibly use these benefits attached to VIP cards, that is, the aforementioned value-added services! For example: Today, I told Mr. Chen about the purpose of our card (5% off for two people to eat, 1% off for the lowest room rate that night, which is common in 132 hotels around the world and valid for one year), but I won't tell you about the benefits of this card (free room; Cash deduction volume; Red wine rolls and cake rolls) so that you can save a hand when you call next time; This move is also called all is fair in war! When you have time to talk to Mr. Chen on the phone for the second time, you will send one of the offers as bait. If you can't, you will send the other two, and you must repeatedly emphasize that these offers are specially approved by our president in the Asia-Pacific region. Don't let customers think that these offers are easy to get!
3. Insist that the drop of water wears away the stone. It wasn't built in a day, and it was frozen for three feet. It wasn't a cold day! No matter what you want to succeed in, you must be inseparable from perseverance and persistence! My experience in sales work is brief. Four
I entered xx at the beginning of xx, gave up the computer industry, and decided to choose sales (business). At first, my ambition was to be able to exercise the track of my independent career and do things with the attitude of being brave in challenging myself and not being shocked by honor or disgrace! ! ! In the face of difficulties, setbacks, grievances, loneliness and helplessness, I secretly cried for many nights, not asking anyone for help, but looking for a solution to get through it! Everything is nothing, what pains me is that no one can really read and care about me.
I entered the marketing department with a blank face. To be honest, entering the marketing department was far beyond my expectation. At first, I doubted myself, not my ability, but my perseverance. Because I know that the marketing department is the busiest, most tired and hardest of all departments. I'm afraid I can't do this job well and I'm afraid I'll be lazy. Always remind yourself: I don't have to do this job, but since I have done it, I must do it well. A * * * has done three industries, all of which have no purpose and direction to work, just like headless flies bumping into each other, looking for points to test competition and challenge a limit! Every turning point has a reason, not that I didn't insist, but that I had too much helplessness!
I know that I am a very emotional person with two sides: hard on the surface and fragile inside. After reading xx's speech, I have a deep feeling, and I have also realized many defects of myself: willfulness, stubbornness, arrogance, self-righteousness, strong temper, cleverness against cleverness, disregard for other people's feelings, and arbitrariness! There are three days in a person's life: yesterday, today and tomorrow. Yesterday is an invoice, today is a bill and tomorrow is a check! Therefore, we should return everything to zero, grasp today, and find our own position and value again. Say goodbye to 11 years, celebrate 11 years is a new beginning, a new starting point to re-plan yourself.
Enterprises can't be Fiona Fang without rules. They should learn to adapt to the culture, ideas and environment of enterprises, and know "survival of the fittest"! ! ! If you want to be at the forefront of others, you must be willing to ask others modestly with a positive attitude: "Reading thousands of books is better than taking Wan Li Road; It is better to read countless people on Wan Li Road; Reading countless people, it is better to be a teacher. "There are people outside, and there are mountains outside. We should be teachers everywhere, because if we calm down, everyone must have something worth learning. Only by being more serious and paying more than others can we see the desired gains. A poem says well: "Everything depends on human effort, so everything is life.": Quiet is created by the heart, and it is natural to take a step back. "The so-called master leads the way, and the practice is personal. Whether it is successful or not, we must correct our mentality, face the results, and wake up from ourselves (people are arguing for anger rather than reason). I also deeply realized that there are no unprofitable industries, only those who don't make money, nothing that can't be done, and only those who can't. Nor can you succeed if you yearn for success, but you can have Excellence if you yearn for Excellence! There must be a way to succeed, and there must be a reason to fail! Learn from the advantages of successful people, observe the failures and put an end to their shortcomings! For example, if there is no mountain, there will be no plain, if there is no great wisdom, you will not know that you are superficial, if you have not seen the bad, you will not know that you are superior, and if you have not seen the good, you will not know your own shortcomings. Therefore, you must be good at summing up yourself to create infinite excitement!
"It's over to sit still and think often, and gossip is not about people's right and wrong. It's a ambition to suffer, and it's not an idiot to be willing to suffer. It's only a virtue to respect a gentleman, and it's not incompetent to be afraid of a villain. Let's retreat to the heights of Bu Tian and make three points calm." A short motto can make me understand a style of doing things! Therefore, we must first learn to be a man: "There are people in our eyes and things in our hearts, so we can accomplish great things." Being a team in the company, you should learn to be in charge of your own affairs! Learn to obey and listen to what others say, because obedience is a kind of respect for others and a kind of wisdom; That's why we have action, execution and thinking. Only in this way can I have a process of continuous growth. I still remember when I was a child, my teacher told me such a story, "I don't forget the digger when I was drinking water". Yes, I should learn to be grateful whenever and wherever! Gratitude is a great kindness! The motivation of many people comes from two points: first, they are unknowable about the future and uneasy about the status quo, which leads to continuous struggle and continuous efforts; Second, "love" and gratitude are the source of all motivation. It can be said that everyone who has achieved their career is noble, and they are creating wealth for our country. "The Great Wall of Wan Li is still here today, so it can be seen that Qin Shihuang was then" makes us think! ! ! Therefore, we should learn to put ourselves in the other's shoes, be stupid, stupid and diligent, as long as we work hard, we will gain something.
where the heart is, the harvest is there! Only those who have walked know what a road is, and only those who have walked know whether the road is smooth or bumpy. As long as you work hard, iron bars can be ground into needles. No matter what you do, you must consider things from multiple angles, treat the company with the boss's mentality, and you must learn to do it instead of just explaining and knowing an industry! ! ! Beginning of life, sex is lazy, when you have an idea? (Do it), when you are in trouble? (learn)! The growth process is a natural law, and we can't encourage it by pulling out the seedlings. One mountain looks at the height of another, and there is no firewood to burn in that mountain!