Children's smart devices frequently explode, will face strict investigation

Children's smart devices frequently explode mine, will face strict investigation

Children's smart devices frequently explode mine, will face strict investigation, the consumer's broke the news that the small genius T1 children's tablet PC for children to use, can be downloaded containing pornography, violence, crime games and comics, children's smart devices frequently explode mine, will face strict investigation.

Children's smart devices frequently explode, will face strict investigation1

Recently, there are media reports that some children's smartwatches exist App payment does not need to enter the password verification, information leakage and other issues. Just a few days ago, the Little Genius T1 children's tablet PC was also exposed to contain pornography, gore, violence and other undesirable content within some of the Apps downloaded from its app store. All of these are once again sounding the alarm for the protection of minors.

Summer vacation is the peak time for minors to consume and use all kinds of smart devices. At present, the smart devices dedicated to minors can be described as a variety of, and the normative nature of the industry, especially the various types of electronic devices, information content normative standards, but uneven, it is easy to become a blind spot for the protection of minors.

Strengthening the protection of minors is not only the responsibility of parents, schools, and women's organizations, but also the responsibility of the whole society, and the management of the related chaos should be like the punishment of "pornography, gambling, and drug abuse".

Recently, the Central Internet Information Office and other departments deployed to carry out the "clear - 2022 summer minors network environment rectification" special action, will strengthen the special for the use of minors smart watches, smart speakers, tablet computers, early education story machine and other smart devices information content management. In the summer background, this action is particularly targeted, and for the protection of minors, this special action should be carried out continuously.

Objectively speaking, to strengthen the protection of minors, involving different sectors of society and the responsibility of the main body, in the specific implementation of the process more need to face the problem, the root cause, and cohesion of multi-party joint efforts to grasp **** management. This requires the regulatory and law enforcement departments to effectively take up the legal responsibility, social responsibility, *** with the strengthening of coordinated supervision, but also depends on the platforms, enterprises, "guarding the land has its responsibility", to increase their own information content checking efforts, really implantation of minors in the red line of protection of product development, from the source of guarding good.

In the era of the mobile Internet, the minors "touch the Internet" security hidden dangers, new situations, new problems, we are from any point of view, no matter from the law, rationale, emotion, we must catch early and small, to prevent the problem before it occurs. The greater the influence of the network on minors, the more the whole society is required to create a clear network environment in an important position. Thinking differently, no parent, no teacher is happy to see their children, students indulge in it.

"Clear - 2022 summer minors network environment rectification" is a special rectification, but I believe that parents, schools are looking forward to this action through the practice of summary, improve, become a regular part of our network governance. Parents, schools, enterprises and other responsible subjects must be a deep understanding of the "clear" action on our family, society, the country's practical significance, historical significance, see the governance determination, clear red line for the protection of minors, goodbye to the fluke mentality, *** with the minors "touching the Internet! "Security to build a solid zero-tolerance line of defense.

Children's smart devices frequently exploded, will face strict investigation2

A few days ago, the little genius children's tablet computer was exploded involving yellow and violence content is of great concern.

On July 18, Beijing Consumers' Association, Tianjin Consumers' Association, and Consumer Rights Protection Committee of Hebei Province (referred to as "the three consumer associations") jointly interviewed Guangdong Little Genius Technology Co. At the interview, the secretary general of the three consumer associations asked Little Genius about how the app store conducts security checks and other related issues, and issued a Letter of Inquiry to Little Genius, requesting it to make a reply before July 28th.

Nandu - Bay Finance Agency reporter July 19 search Little Genius Mall found that the involved Little Genius T1 children's tablet PC has been taken off the shelves. However, on the e-commerce platform, many stores are still selling this product.

On July 19, Nandu - Bay Caixun reporter interviewed Little Genius on this matter, but as of press time, Little Genius still did not give a response.

Apps containing pornographic and violent elements

Little Genius's "rollover" was caused by a recent report citing a consumer's revelation that Little Genius's T1 children's tablet PCs, which can be used by children, can download games and cartoons that contain pornography, violence, and crime, and the advertisements for the games are the same. Games and comics, game advertisements also exist a lot of bloody and violent content, and some games can not be disabled through the control system installed on parents' cell phones, and in the State Press and Publication Administration of the game approval system can not be queried. According to the previous page of the official website of the little genius, this 2998 yuan/tablet PC is located in the 0-12 years old children's learning use.

Nandu - Bay Finance Agency reporter interview found that the small genius T1 children's tablet PC can not only download Alipay, QQ, jittery sound and other applications, but also through the app store to download a variety of comic APP and game APP. these APP, filled with pornographic, violent, contrary to the ethics and morals of the content, many of the characters in the picture of the clothes exposed, and contains a lot of soft pornography, child inappropriate language, images and even action. The game is a great way to get the most out of your life, and it's a great way to get the most out of it.

These games have a lot of **** in common: they are all in a foreign language; there is no limit to the length of the game; you don't need to register to play; and you can recover from a failed game by watching the ads. The advertisements also contain a lot of gory and violent content.

Nandu - Bay Finance reporter in the T1 tablet pre-installed APP list found that its app store APP developer is Guangdong small genius technology limited, and the APP is displayed as "uninstallable". It is understood that the application store in addition to the list of learning or development of intelligence-related APP, you can also search and download a variety of comic applications. The reporter randomly searched for a named "chase chase comic" APP, found that the soft pornographic elements everywhere, and there is a special "delay" class comic column.

Little Genius set the download permission for these comics apps to 12 years old and above, but Nandu - Bay Finance reporter noted that the Apple App Store, the download permission for these comics is set to 17 years old and above.

Urgently take down the related software and products

In response to this incident, Little Genius released the "Rectification Announcement on Third-Party Apps in the App Store of Little Genius Products" on July 9 on its official website.

Aiming at the whole line of products containing the application store to carry out a comprehensive and rigorous investigation work, to strengthen the third-party application software before the shelves of the multiple audit mechanism.

July 19, Nandu - Bay Finance reporter inquired the small genius mall found that the small genius T1 children's tablet PC has been off the shelves. But on the e-commerce platform, there are still many stores selling this product.

The Chinese People's **** and the State Protection of Minors Act clearly stipulates that it is prohibited to produce, copy, publish, disseminate or hold obscene and pornographic materials and network information about minors; the "Network Publishing Service Management Provisions", network publications shall not contain content that induces minors to imitate the violation of social morality and illegal and criminal behaviors, and shall not contain horror, cruelty and other content that harms the physical and mental health of minors. physical and mental health, etc.

"The application market is full of chaos at the content level, and Little Genius Tablet presents these applications containing undesirable content in front of the children without any screening, and there is a major security risk of management loophole problems, which can't protect the legitimate rights and interests of consumers."

Xiao Jinyang, a lawyer at Guangdong Hebang Law Firm, told Nandu - Bay Caixun reporter that according to the "Protection of Consumer Rights and Interests Act" and other laws, consumers in the purchase of goods or services, because of the infringement of their legitimate rights and interests, the consumer can be to the consumer association provincial and municipal consumer associations to complain, but also to the local market supervision and management departments to file a complaint.

Children's watches are also the hardest-hit area of complaints

The information shows that Guangdong Little Genius Technology Co., Ltd. was founded in 2010 as a subsidiary of Dongguan BBK Education Science and Technology Co. 2014, Little Genius launched a children's tablet designed for students, focusing on learning and eye protection functions. In addition, Genius also has another major product "children's smartwatch", the market share is ranked first in the global children's category.

However, Nandu - Bay Finance reporter investigation found that, as the head of the children's watch brand, the small genius watch is the hardest hit by complaints. According to the black cat complaint information, the number of complaints about "small genius watch" is as high as 405, in the past year, involving the small genius phone watch complaints as many as 276, the reason for the complaint is mostly for "deductions for no reason", "inducing chaotic The reason for these complaints is that they are all about "charging fees for no reason" and "inducing reckless consumption".

A netizen complained that on June 11 this year, his child clicked on the small genius phone smartwatch Zhi Piao Academy inside the thing, was inexplicably deducted 299 yuan.

"The platform side (Little Genius) must have violated the operation. Because my WeChat payment is only sporadic online receipts, to be sure, and did not open on the watch through the payment code, and the children do not know my password, so how was the money deducted?"

July 20, Mr. Wang (a pseudonym) told Nandu - Bay Finance Agency reporter, he purchased for the child small genius phone watch built-in Jimmy Cat game "private through the parent phone bound WeChat payment to collect a variety of fees," in the children's watch bound to the parents' cell phone text messages and WeChat without any Contact records and authorization under the premise, from June 12, 2022 onwards, Mr. Wang's WeChat payment of the same number was charged 467 yuan through change and bank card respectively.

"If it wasn't for the fact that I happened to charge one or two thousand dollars into it that day, and was immediately charged, I wouldn't have found out about it." After the incident, Mr. Wang complained about Little Genius, and subsequently the Little Genius side returned the charge to Mr. Wang.

Children's intelligent hardware security holes

With the "double-decrease" policy landing, the field of education intelligent hardware has become an important direction of the transformation of the major enterprises to break the game, the traditional education and training institutions, traditional hardware manufacturers and the Internet and other science and technology companies have to enter the game, the introduction of learning intelligent tablet, learning machine, and the introduction of a learning intelligent tablet, learning machine, and the introduction of a learning intelligent tablet, learning machine. Launched a variety of hardware terminal products including learning intelligent tablet, learning machine, early learning machine, children's watch. Nandu - Bay Finance reporter noted that, in addition to BBK, at present, such as Huawei, millet and other well-known hardware companies have also launched related products.

Multi-whale Education Research Institute in the "2022 China Education Intelligent Hardware Industry Report" also pointed out that it is expected that China's education intelligent hardware market size will exceed 100 billion yuan in 2024, with a compound annual growth rate of 26%.

However, children's intelligent education hardware industry is still there are various problems. In addition to the above events, this year's CCTV 3-15 also exposed the children's phone watches "not pass": some of the products operating system version is too low, it is very easy to be invaded by malware and access to the camera permissions, resulting in the child's school, home location, face and other information exposure, resulting in security risks.

Some experts said, should be in accordance with the law to effectively fulfill the built-in software and related content in children's devices. The main responsibility, attach great importance to whether the software built into the device is in line with the protection of children's interests, and whether it is likely to infringe on the interests of children.

Xiao Jinyang also suggested that the operators of app stores built into children's smart hardware need to follow the established audit process to audit the proposed shelves/proposed updates and stock of APPs, and carry out continuous safety management of APPs that have been shelved. Regulators should consider five aspects of product applicability, safety, national and industry standards, consumer experience, and potential pitfalls, and strengthen the audit criteria for applicable application software for all age groups.

Nandu - Bay Caixun reporter was informed that the Central Internet Information Office and other departments on July 18 to organize a 2-month special action, will strengthen the special for the use of minors in smart watches, smart speakers, tablet computers, early education story machine and other smart devices information content management, in-depth investigation of voice, video, text, pictures, games and other scenarios, a comprehensive clean-up of illegal and undesirable information.

Children's smart devices frequently explode, will face strict investigation3

Into the summer vacation, the major brands of children's smartwatches into the sales peak. It has been reported that a lot of undesirable content, disguised as educational content of the game App, search problem software, etc., borrow children's smart watches "sneak" into the children's lives. In addition, children's smartwatches also exist App payment does not need to enter the password verification, information leakage and other issues. (July 21, Beijing Youth Daily)

In the past, children's "smart watches" can only provide some simple functions such as positioning and emergency communication. Nowadays, its functions are getting richer and richer, and it can take photos, surf the Internet, play games, and have social chats, which are increasingly sought after by children. According to the data from the Foresight Industry Research Institute, the market size of China's children's smartwatch industry is expected to continue to grow at a compound annual growth rate of 20.9% in the future, and in 2023 exceeded 20 billion yuan.

However, behind the booming market, children's "smart watches" are full of chaos. Some children's watches can download hundreds of apps, many of which are game apps, which can easily lead to children addicted to them, both delayed learning, but also affect the eyesight. There are also Apps that synchronize the opening of the secret payment once the parents' cell phone number is bound. In the case of the parent, the child can spend as much as he wants, including paying for VIP services, buying skin in the game and so on.

In addition, this year's CCTV "3-15" evening party also exposed the children's "smart watch" information security vulnerabilities. After the installation of various apps, without user authorization, you can take away the location, address book, microphone, camera and other sensitive permissions, so that it is easy to obtain the location of the child, face image, recording and other private information.

After cell phones were restricted, children's watches became the only electronic products that could be brought into the school. Some parents want to get their children's location at any time, and contact with their children, intentionally buy children's watches for them. At the same time, manufacturers have also seized on the consumer psychology of children to enhance the development of social and entertaining functions, so that they can not stop. However, not all feature-rich is a good thing.

For children, the mind is still immature and lacks the concept of money, which can easily lead to impulse spending and irrational consumption. The children's "smart watch" can be paid without a password, not only contrary to business ethics, but also violates the legal requirements.

Minors over the age of eight are limited in their capacity for civil behavior, and the implementation of civil legal acts by their legal representatives, or by their legal representatives, consent and recognition. In addition, the children's "smart watch" screen is generally 1 to 2 inches, so that the child is addicted to such a small screen for a long time, seriously jeopardize the physical and mental health of minors.

In April this year, the General Administration of Market Supervision, the National Standards Committee issued a recommended national standard GB/T41411-2022 "children's watches", will be implemented on November 1 this year. As the first national standard for children's watches, the standard covers key quality, safety and performance indicators such as the positioning performance of children's watches, calls, electromagnetic radiation, information security, etc., and proposes relevant assessment and testing methods. In addition to hardware quality and safety, software information security also need to make a rule.

Recently, the Central Internet Information Office, the State Council did not protect the Office (Ministry of Civil Affairs), the Ministry of Education, the Central Committee of the **** Youth League, the All-China Women's Federation jointly launched the "clear - 2022 summer minors network environment remediation," the special action, which includes the strengthening of the special for the minors to use the smartwatch, smart speaker, tablet PC, early education story machine and other smart devices.

We hope that the relevant departments will take this opportunity to strengthen the supervision of children's "smart watches" and fix the results of the special rectification in the form of a system to form a long-term mechanism to effectively regulate the development of the industry and protect the legitimate rights and interests of minors.