Legal analysis: the food and drug regulatory department complaint and reporting phone is 12331. 12331 is the national food and drug complaints and reporting phone, when consumers encountered about food, drugs, medical devices, cosmetics and other related products quality and safety issues or suspected violations, you can call the phone to report complaints. For substantiated reports, rewards will be given in accordance with the Measures for Rewarding the Reporting of Food and Drug Violations. 12331 is the national opening of a unified food and drug regulatory authorities to report complaints. In addition to the phone, units, individuals can through letters, the Internet, fax, visits, cell phone text messages, etc., to the regulatory authorities to reflect the drugs, medical devices, health food, cosmetics in the development, production, circulation, use of illegal behavior, as well as food safety violations in the catering service.
Legal basis: "The Chinese People's *** and the State Food Safety Law" Article 123 Violation of the provisions of this law, one of the following circumstances, does not constitute a crime, by the people's government at or above the county level food safety supervision and management department confiscate the illegal income and illegal production and operation of food, and can be confiscated for the illegal production and operation of tools, equipment, raw materials and other items; the illegal production and operation of food The value of less than 10,000 yuan, and impose a fine of 100,000 yuan or more than 150,000 yuan; the value of 10,000 yuan or more, and impose a fine of 15 times the value of the amount of more than 30 times the amount of the fine; the circumstances are serious, the revocation of licenses, and can be the public security organs of its directly responsible for the competent person and other personnel directly responsible for the detention of more than five days to less than fifteen days: (a) the use of non-food raw materials for the production of food, food, chemical substances other than food additives, and other substances that have not been used for production and management of food. (a) the use of non-food raw materials to produce food, food additives other than chemical substances and other substances that may be hazardous to human health, or recycled food as raw materials for the production of food, or the operation of the above food; (b) the production and operation of nutrients do not meet the food safety standards for infants and young children and other specific groups of people of the main and auxiliary food; (c) the operation of the dead, poisoned, or the cause of death of an unknown bird, animal, veterinary, aquatic animals, or the production and operation of products thereof (d) the operation of not in accordance with the provisions of the quarantine or quarantine failed meat, or the production and operation of uninspected or unqualified meat products; (e) the production and operation of national disease prevention and other special needs of the production and operation of food products expressly prohibited; (f) the production and operation of food with the addition of drugs. Knowingly engaged in the preceding paragraph of the illegal behavior, but still provide production and management premises or other conditions, by the people's government at or above the county level food safety supervision and management department shall order the cessation of illegal behavior, confiscate the illegal income, and impose a fine of more than 100,000 yuan of 200,000 yuan; so that the legitimate rights and interests of consumers have been harmed, should be jointly and severally liable with the food producers and operators. Illegal use of highly toxic, highly toxic pesticides, in addition to penalties in accordance with relevant laws and regulations, may be detained by the public security organs in accordance with the provisions of the first paragraph.