Customer service in JD.COM can be basically divided into manual customer service and electronic customer service, among which manual customer service can be subdivided into text customer service, video customer service and voice customer service. Text customer service refers to customer service mainly in the form of typing and chatting; Video customer service refers to customer service mainly in the form of voice and video; Voice customer service refers to customer service with mobile phone as the main form.
JD.COM special service hotline:
1, customer service hotline of third-party sellers.
Contact the merchant at 400-6 10- 1360 as soon as possible to answer your inquiry.
2.JD.COM life hotline.
GO exclusive, GO free, one-dollar treasure, movie tickets, performance tickets, water, electricity, coal, fixed-line/broadband/cable TV, Yangchengtong recharge, fuel card recharge, communication recharge, game recharge, lottery and other life service business consulting.