First, conscientiously complete their own work and tasks assigned by the leaders.
1, strengthen health management and create a clean work and rest environment.
Do a good job in the environmental sanitation of the company's office buildings and dormitory buildings, supervise and inspect the public hygiene of cleaning staff every day, and make inspection records, daily inspection records, weekly inspection records and monthly inspection summary tables in time.
2, strengthen the safety inspection of electricity, water and doors and windows.
Check the safe use of electricity, water, doors and windows in the dormitory building of the office building every day, and rectify the problems in time when found. And make records.
3. Meeting reception preparation
The company received more than 10 meetings in 20xx * *. Before the meeting, I made great efforts to prepare, and prepared corporate publicity materials, fruit candy tea and so on for the guests. Make sure the meeting goes smoothly.
4. Establishment and maintenance of dormitory equipment and facilities
The company has continuously increased the comprehensive service for employees, and set up clothes racks, laundry rooms and automatic water heaters in the dormitory. In 20xx, 38 pieces of dormitory equipment and facilities were repaired, and the equipment engineering department cooperated with our department to repair them in time for the convenience of employees.
5, new employees in the dormitory and room reception.
20xx dormitory, * * * handles new employees 12, including 8 interns, and the guest room receives more than 20 guests. Created a good living and rest environment for them.
6. Strengthen the collection and archiving of archival materials.
Since I took over the work of archivist in February, I have been studying, groping and summarizing the experience of collecting, sorting and archiving archival materials, constantly improving the methods and taking concrete measures to complete the filing of company materials. Since February, Changsheng, Qian Yi and Andy have received more than 500 files/kloc-0, including:
(1), administrative category: 106 enterprise certificate; 10 application materials; 17 internal notice of the company; 29 foreign languages; Nine internal documents were issued; 6 reports; 2. Important publications; 1 vehicle file; 4 copies of promotional materials for provincial organs and enterprises; 1 website construction contract.
(2) Personnel category: 1 job description; 3 1 training certificate; 65,438+08 internal training records of various departments of the company; 15 training courseware; 6 work reports; 49 love letters about vaccination with bivalent inactivated hemorrhagic fever with renal syndrome; 6 Work handover form; Employee file 108, employee file 14, intern file 6.
(3) Equipment category: 36 kinds of product purchase and sale contracts; 5 1 equipment operation records; 45 pieces of equipment information.
(4) Experimental animals: 22 experimental contract agreements; Prove 3 pieces; Report 3 cases.
(5) Engineering: 65,438+0 for new project construction contract; 1 piece of acceptance materials; 69 project report audit form; 78 product quality certificates; 9. Orders for pouring concrete works; Notification13; 36 certificate inspection reports; Test report171; 6. Housing construction project report; 380 acceptance records; 34 certificates related to construction enterprises; 2 pieces of quality acceptance; 12 quality control materials; 5 files of Changsheng new project; Warranty 1 piece.
(6) Drawing category: 17 Drawing change; 55 as-built drawings; 13 design modification and supplement; 10 substation power engineering drawings.
(7) Logistics category: warehouse ledger: 32 pieces.
More than 70 loan files were provided, more than 500 copies were copied, more than 0/00 files were scanned, and the archive index of 150 volumes was completed.
Second, perform your duties wholeheartedly and be a supporting role wholeheartedly.
As the deputy of the center leader, in the usual work, complete the work assigned by the leader with good quality and quantity, without bargaining; Take a positive attitude towards your work, work hard to finish it, and do not be offside, not in place, and not dereliction of duty. In the work coordination with other colleagues in the office, we should treat each other sincerely, help each other and learn from each other.
Third, self-evaluation.
While finishing my job seriously, I also have many shortcomings, such as insufficient work planning and poor communication. In the future work, I will strive to overcome my shortcomings, strive to achieve "five diligence" and be a "four-member" sincerely. "Five diligence" means eye diligence, ear diligence, brain diligence, hand diligence and leg diligence; The "four members" are good staff officers, information officers, propagandists and waiters of leaders at all levels.
Iv. working ideas for next year
1. Continue to manage the safety and health of office buildings and dormitories, create a good working and rest environment for employees, and manage by going up one flight of stairs.
2. Make various preparations before the reception.
3. Have the opportunity to attend more training courses for archivists, further improve the theoretical knowledge of archival work, strengthen archival work, and make archival management more organized.
20xx years have passed, and I have been a receptionist for nearly 9 months unconsciously. The contribution of the front desk to the company's development is not as great and direct as that of the company's business, marketing and financial departments, but since the company has set up this position, the leaders definitely think it is necessary to exist. Through thinking, I think that no matter which position, no matter what job, it is a part of the company's overall organizational structure, and it is for the company's overall goals. During these nine months, with the care and help of company leaders and colleagues, I successfully completed the corresponding work. Of course, there are still many shortcomings to be improved. Now I will summarize my work in 20xx as follows.
First, the daily work of the front desk
1. The receptionist is the first person to show the company's image. 2065 438+00-2065 438 February, treat every visiting customer warmly in strict accordance with the company's requirements and point it to the relevant office. I greet the business people who come to sell, and file their practical business cards and brochures for future work.
2. Answer and transfer calls, copy faxes and distribute letters, and seriously answer any incoming calls, with an accuracy rate of 98%; Be able to deal with harassing calls tactfully and reasonably, and improve work efficiency; When sending a fax, pay attention to whether the other party has received it and whether it is complete and clear. When copying, pay attention to the integrity of the copied data to avoid the omission of the copied data. If there is a letter, it will be handed over to the relevant personnel in time.
3. Dealing with temporary events When it is found that there is not enough water in the drinking bucket, it will ask Dahe people to deliver water in time. When the items needed by the front desk are not enough, they will apply for purchase in time, such as paper towels, copy paper and disposable paper towels. When the printer is out of ink, it will call the ink adding business personnel to add ink. When the office phone bill is running out, go to the business hall to deposit it in advance. If the items in the office are broken, such as the air conditioning switch and the lights in the bathroom, they will call the state-owned property in time to let the property master check the reasons and let the property master install the equipment they need to buy. The fault of the switch attendance machine is directly solved by contacting the merchant after sale. If there is a problem with the telephone line, ask the telecommunications bureau for help. In short, we will find a way to solve the problem in time.
Second, the comprehensive affairs work
1. Book rooms, air tickets, tickets and birthday cakes. When the employees of the project department need to book air tickets or air tickets on business trips, I will contact the ticketing in time and keep track until the air tickets are delivered to the company, which will affect the travel of the business travelers for free; So far, about 70 tickets have been booked. For leaders or colleagues who need to make a reservation when they come to xx for business, I will send a text message or call them to confirm the hotel details after making a reservation. And the employee's birthday cake reservation. I will confirm the time with the staff the day before the reservation. On my birthday, I will tell Wang xx that there will be birthday wishes on oa, and I will order 17 birthday cake in 20xx.
2. Filing documents and registering office assets. The training materials and confirmation forms received by the project department personnel are classified according to the file bag; The newly purchased books in the office will be stamped by Zhang Lixian and numbered to facilitate asset management. There are 37 books in the office at present. Other office equipment (such as notebooks, CDs, sockets, etc.). ) are also registered in detail, and employees also sign and register according to company regulations when borrowing.
3. Attendance statistics The attendance details before 25th of each month come from the attendance machine. If you don't know, you can check with everyone by email, and then make a statistical summary, which can be sent to Wang Lanying on time.
4. Organize employee activities. Organize employees to go to Agricultural University at five o'clock every Wednesday afternoon. Through activities, we can improve team consciousness and exercise well. It's cold recently, and fewer people are willing to go out. During this period, we organized a table tennis competition, but the effect was not particularly satisfactory, which is also a place that needs to be improved in the future.
Third, other jobs, while completing their own work, also help to complete the work of other departments. Such as assisting the personnel of software project department to bind project documents; Assist Xue's work in the marketing department, send gifts to customers with him, and make tenders. In this process, I also gained some new knowledge.
Fourth, shortcomings in the work.
1. I didn't make a good plan when purchasing office supplies, and I didn't consider it comprehensively enough. I only see what is missing in front of me, which requires me to pay more attention and worry more in the future.
2. There was an error in attendance statistics. Although it was corrected at that time, it had little impact, but it also reminded me of the importance of being careful. After the attendance is completed, you must check it carefully and confirm it before sending it out. There are also some letters of the same type. If you send it out with mistakes, it is easy for others to think that you are a careless person. Although this kind of mistake only happens occasionally, it must be avoided as much as possible.
3. The effect of organizing outdoor activities in recent winter is very bad. In the middle, Zhang Li and I also discussed indoor activities, provided chess, checkers and other activities suitable for indoor play, and organized and implemented them, but this still failed to achieve the effect of outdoor activities. The solution to this situation is still under consideration.
Verb (abbreviation for verb) 20xx work plan
1, improve your initiative and communication skills, pay more attention, be careful and consider all aspects, in order to better complete the work.
2. Strengthen communication with all departments of the company. Understand the development of the company and the work content of each department. With these knowledge reserves, on the one hand, we can answer customers' questions in time and accurately, and transfer calls accurately; Or simply answer customers' questions within your power.
In the past year, I especially want to thank Zhang Li for his help. She taught me a lot with enthusiasm and patience, and she trusted me. I am honored to have such a colleague, and I am proud to be in such a company that treats employees well. Now is the new year. In this year, I will be down-to-earth, seriously complete my work and do my bit for the development of the company!