What if a pop-up window appears when I return to Beijing Health Treasure in a different place? There are three solutions.

1. 12345 customer service said that there are three pop-up solutions for health treasure: making nucleic acids in time and uploading the results to the database for comparison; Feedback to local communities and streets for information registration; Do the abnormal registration of Health Treasure 12345, and then the relevant departments will solve it.

The person in charge of the above-mentioned community told the reporter that if there is a pop-up window of Health Treasure after returning to Beijing, those who return to Beijing should fill in the itinerary information on Jingxin Gang, and then the community will verify it and do nucleic acid testing before Health Treasure can return to normal.

Three Beijing commuters living in Tianjin said that they found the pop-up window when they were watching Health Treasure on February 4, but they lived in Nankai District and had never been to the restricted area, so it was no problem for relatives on the same track to watch Beijing Health Treasure. First, I choose to go to the hospital for nucleic acid testing. At the same time, submit a complaint on Beijing WeChat official account 12345. On the morning of February 5th, it was confirmed that the nucleic acid test results could be synchronized to Beijing Health Treasure, and the nucleic acid test was conducted again in the hospital. At the same time, the results of the first nucleic acid test were submitted again on the official account of WeChat, and the pop-up pictures, including the residence certificate that previously proved commuting in Nankai District. On February 6th, Beijing Health Bao showed normal condition. After checking Tianjin health code green code, ID card, 48-hour nucleic acid detection and Beijing health treasure green code at Tianjin South Railway Station, I returned to Beijing for the second security check.