In the children's mode of healthy use of mobile phone, you associated the parent account when you turned on the healthy use of mobile phone, and you can get it back by verifying the parent account through parental protection.
Click Forgot Password in the interface of entering password with healthy mobile phone? Then select Verify Parent Account, and enter the password reset password for the parent account.
If there is no associated parent account, it is recommended that you back up important data within the set time limit, and force the mobile phone to "restore factory settings" and cancel "healthy use of mobile phone" ("student mode"). The operation is as follows:
A. Forced "factory settings" can release the "student mode" ("healthy use of mobile phones"), but all personal data in the mobile phone will be lost.
1) If the "Find My Mobile Phone" function has been turned on, you need to verify the "account number" of the mobile phone login after "restoring the factory settings", otherwise you will not be able to enter the system, so please be careful.
2) If the "Parental Protection" function is turned on, you will not be able to access the mobile phone after "factory settings are restored", and you need to log in to your parents' "account" to use the mobile phone normally. (Select "Skip" and "Student Mode" ("Use your phone healthily") to keep the previously set available time).
3) If you forget your parents' account password, you can retrieve it by quickly retrieving the password.
B. If the previous account has been cancelled (once cancelled, all data will be deleted and cannot be recovered), you will not be able to log in to the account again to use the mobile phone. I suggest you go to the customer service center to handle it.
When the phone is turned off and the USB cable is not connected, press and hold the power button and the volume up button for a long time, wait for 5 seconds after the phone vibrates, and enter the recovery mode;
By pressing the volume up and down keys, choose to restore the factory settings, and press the power button to confirm;
After the factory settings are restored, click the Back button, and the phone will return to the recovery interface. At this point, please click to restart the device to enter the mobile phone desktop.
Still can't solve?
If the above methods fail to solve your problem, please back up your important data in advance (QQ, WeChat and other third-party applications need to be backed up separately), and bring the purchase voucher to the customer service center for testing and processing.