What if the health code is yellow?

It usually takes 24 hours for a yellow code to change into a green code. After the user submits the complaint request, if it meets the requirements of changing the complaint code, the system will generally complete the processing within 24 hours. If the code is still not green after three days, you can contact the community staff for transcoding.

There are many reasons why the health code turns yellow. In general, the application for changing yellow code to green code requires two nucleic acid tests within three days, and the time interval between the two nucleic acid tests must be more than 24 hours. However, if the results of two nucleic acid tests are negative, the health code can be changed to green code within three days.

If you want to change from the yellow code to the green code, first open the WeChat app, click the search bar at the top of the WeChat homepage, then click the official account option of WeChat, then enter "Health 320", then click search, enter the official account of WeChat, then click the service option, then click the "red and yellow code complaint", enter the identity information, then select the "yellow code" and upload the screenshot of the second nucleic acid test report made within 72 hours. After uploading, click Submit.