12345 complained that the yellow code was changed to the green code.

1, call 12345 service hotline.

Friends who need transcoding can call 12345 directly. At present, the hotline 12345 and the provincial epidemic prevention and control headquarters have set up a fast transcoding channel from yellow code to green code. If the yellow code is caused by your own mistakes, or the health code turns green inexplicably, you can call this number to complain. If the complaint is successful, you can turn to the green code.

2. Pay attention to 12345 official WeChat account.

Direct WeChat search "12345". If you are a friend of Hainan, you will find the "Hainan 12345 Hotline" on WeChat official account and the "Wuhan Citizen Hotline" in Wuhan. Take this as an example. After paying attention to the official WeChat account, in the convenience service column, select the health code usage guide, which will tell you the specific operation method of health code transcoding.

The above is the method of transcoding with "12345". In addition, there are many ways to convert yellow code into green code. You can call the customer service number of the health code, or conduct two inspections for three days. The following is the specific operation method.