Grandpa was forbidden to take the subway without a health code. How to help old people and children ride better?

On the morning of July 28th, an old man was asked to provide his personal health code or pneumonia pass card when he was at the security checkpoint of the subway 12 line in Dalian Lushun Station. Passengers can't show it and insist on boarding. The security staff saw the chasing passengers and persuaded them. The passenger was emotional at the time.

The station staff immediately arrived and explained to the passenger that during the epidemic of pneumonia, it was necessary to provide relevant valid identity documents when entering the station. The passenger claimed that he had hearing impairment and could not hear clearly what the staff said, and asked the staff to speak loudly. During the whole process here, the passengers were more emotional, and then the staff contacted the police officers in the station. After the police officer grasped the incident, he explained to the passenger the relevant requirements during the pneumonia epidemic. The passenger said that he was emotional and apologized for his personal behavior.

It is right to strengthen the management of pneumonia in subway station staff, but the specific methods in subway station staff's work are not safe. First, the staff did not clearly check the relevant requirements of the physical and mental health driving code; Second, special family service projects are not timely. Everyone criticized and educated the subway station staff. In response to this vicious incident, a large number of station staff made it clear that the service industry should put service first, customers first, serve passengers enthusiastically and sincerely, pay attention to specific methods in their work, and take special services for special families. In view of the fact that it is not easy for the elderly to apply the physical and mental health code, various ways are taken to assist the elderly to take the subway station, to further strengthen internal control management and study and training, to avoid similar vicious incidents, and to call for multi-person supervision.

In order to facilitate the elderly and children who can't get the Dalian physical and mental health code and meet the standards of Emerald Dalian physical and mental health code during the epidemic of pneumonia, they can download the pass card during the epidemic of pneumonia from the portal website of Dalian Municipal People's Government by themselves or their relatives, and the users or relatives can copy it independently. This card can be used smoothly throughout the province.