Tencent Health did not give any suggestions. Can I get a refund?

Of course. Enter Tencent Health official website and find the entrance to contact customer service at the bottom of the website page. Click to enter. Then enter the customer service page, find the entrance of refund application or after-sales service, contact online customer service, and explain the reason for refund and the order information of refund. After the customer service is qualified, the account will be refunded within 3~7 working days, and then it will be returned to the payment account.