2. The delay of nucleic acid detection on health code may be related to network data. Try refreshing or restarting the phone several times.
3. The nucleic acid detection and personal identity information are bound together for inquiry. If the identity information is wrong, there will be no test results or data errors. It is suggested that the identity information can be determined by contacting the testing institution, and then the correct identity information can be reported and compared with the nucleic acid testing data.
4. The nucleic acid test sample is invalid or contaminated, resulting in no results. In this case, the nucleic acid agency will contact me immediately, and then check the nucleic acid processing again. You can wait patiently for the notification message.
5. In some areas, nucleic acid positive results will not be displayed on the health code, but I will be informed to recheck at the first time, and then take isolation measures to wait for the next nucleic acid test results.