1. It is recommended that you go to Settings-More-Applications-All-Health-Clear Data.
2. Is the mobile phone equipped with mobile phone security guard software or some third-party software programs? If so, try uninstalling it.
3. It is recommended to restore the factory settings of the machine, as follows: Setup-Reset-Restore the factory settings (however, it is recommended to back up important data such as phone book, videos and pictures in advance because the factory settings of this machine will lose all the data in the mobile phone).
4. It is recommended to try firmware upgrade.
If there are still problems through the above methods, please send the purchase invoice, maintenance card and machine to Samsung service center, and the engineer will check the machine and deal with it.