Samsung a5 pedometer does not work. It used to work. Now the number of steps displayed in health and everything is 0.

If Samsung A5 cannot use the sports partner/walking partner function, please operate:

1. Clear the program cache: Settings-Application Manager -S Health-Clear the data (clearing the data may lose S health data).

2. If the mobile phone supports online update, try to upgrade the firmware version of the mobile phone. Mode: Settings-About Equipment-System Update-Update.

3. Please back up your data (contacts, photos, etc.). ) in the phone, and then restore the phone to the factory settings (Settings-Privacy/Reset/Personal-Restore Factory).

If the problem still exists, please take the purchase invoice, maintenance card and machine to Samsung Service Center for inspection.