China Southern Airlines Refund Rules

Legal analysis: According to the requirements of epidemic prevention and control in Guangdong Province, passengers departing from Guangdong at airports in Guangdong Province are required to have a green code of "health code" and hold a negative certificate of nucleic acid test within the prescribed time limit. In order to help the affected passengers make better travel arrangements, the special treatment of domestic air tickets for departure flights from Guangdong Airport is now adjusted as follows:

I. Applicable tickets

It was purchased before June 6th, 20021year. The itinerary involves the actual flights (including stopovers) carried by China Southern Airlines at airports in Guangdong Province and the flight number * * * with the code CZ. The travel dates are June 7th, 20021year, 12 (inclusive) to June, 20021year.

Legal basis: Notice on the Policy of Special Treatment for Domestic Air Tickets at Departure Airports in Guangdong Province.

1. If you cancel your seat before the flight takes off, you can return to the original ticket purchasing place and channel within the validity period of the ticket or contact China Southern Airlines for a free refund.

2. The application for refund after the flight takes off, or the application for refund after the above changes, shall be handled according to the original ticket use conditions.